zomato

Paid amount and no delivery by ZOMATO

Posted on by Consumer Court
Name of Complainant Sumit
Date of ComplaintFebruary 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

@ZomatoIN order no- 1228486462 I prepaid for my order and received nothing… restaurant was claiming for delivery within 33 minutes.. delivery boy called me after 1 hour n 15 minutes… when i asked him why you were late ..he said there were 2 more orders to deliver and started laughing… i told him i am […]

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Cheat service, rude behavior & unprofessional tone from Zomato delivery boy

Posted on by Consumer Court
Name of Complainant ARUNAVA SAHA
Date of ComplaintFebruary 7, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have made an order. He does not how to speak. You don’t give any training to them. It’s 2nd time happening with me. You trained them to use “tu, bhai- in Bengali” nice way to loot the customers. I have already made the payment also. You have trained them like this to misbehave with […]

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Zomato Partial order missing

Posted on by Consumer Court
Name of Complainant Sai Madhur
Date of ComplaintFebruary 7, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered food from McDonald’s through ZOMATO . Coke was missing from my order . Total order value was 494Rs and value of coke was 125Rs+ . Rider had dropped the coke on his way to deliver food to me . I had immediately complained that I did not receive my coke to McDonald’s and […]

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Prepaid Order not delivered by ZOMATO

Posted on by Consumer Court
Name of Complainant Himanshu Jindal
Date of ComplaintFebruary 7, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i have ordered prepaid by zomato at approx 9:15 PM. lekin koi delivery boy ka contact number show nhi hua. restorent wale ne call attend nhi kiya tha. zomato k support pr koi call ka option nhi tha. chat bhi computerized thi. only complain mail krne ka option tha. Complain krne k bad b aaj […]

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Zomato Not refund mony

Posted on by Consumer Court
Name of Complainant Soumya Akhil
Date of ComplaintFebruary 7, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food zomzto, i pay online, adress is carrect, but not delivered food, customer care person asked no refund payment, my mony waste, my time waste my reputetion dameged Zomato Not refund mony was last modified: February 7th, 2020 by Consumer Court

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ZOMATO displayed FAKE OFFERS and when I ordered from it, their support executive admitted the offer was Fake.

Posted on by Consumer Court
Name of Complainant Meha bhatt
Date of ComplaintFebruary 3, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered from the specific items under this offer especially for the Lucky Draw offer of winning Boat bluetooth headphones. When I asked Zomato Support Exec Pankaj about how I will be notified if I won, I was told over and over that no such offer exists, and if it did I should have applied […]

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Refund not done by Zomato

Posted on by Consumer Court
Name of Complainant Neha saxena
Date of ComplaintJanuary 31, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered Cup cakes for my sister. I entered the correct address but there was some problem with zomato’s gps .. they took some other location although the address which they have and i gave are same. Later the delivery boy refused to deliver it to the exact location and they did not even refunded […]

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Food not delivered on time by Zomato

Posted on by Consumer Court
Name of Complainant Ravi negi
Date of ComplaintJanuary 30, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi everyone, I had ordered food from Zomato yesterday but the food did not reach on time. When I called to Zomato delivery boy he is showing me attitude and he said that we are the provider so it will take time you have to take or not this isn’t our purpose. So I would […]

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ZOMATO quality

Posted on by Consumer Court
Name of Complainant RAKESH KUMAR
Date of ComplaintJanuary 25, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

ORDER ID: 2097139942 i have ordered 2nd time and frusted, food (chicken chilli) on 25-01-20 from one of the zomato listed restaurant, through zomato app. the restaurant name is Barbecue live, the quality of food was utter waste, chicken was not fresh and gravy is dry.I raised the request with zomato support, instead of helping […]

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Amount is deducted but order is not processed

Posted on by Consumer Court
Name of Complainant Aravindaraji
Date of ComplaintJanuary 24, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered food on Zomato on January 23rd 2020 for Rs.139.50 using Google pay. The money got deducted immediately from my account but Zomato says payment incomplete and the order was not processed further. I have attached the screenshot of the order and transaction details. I want a refund for the amount deducted from my […]

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