zomato

ZOMATO order not delivered but shows delivered

Posted on by Consumer Court
Name of Complainant Rokita gurung
Date of ComplaintMarch 12, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had made my order on 10th March 2020 at around 6:41. I had paid through google pay. My order id is 1747766785. It showed delivered but the item wasn’t. I tried contacting to the rider but he didn’t pick my call. Had called more than 30 times. Tried through my ordered restaurant too. They […]

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Stale food from Zomato

Posted on by Consumer Court
Name of Complainant Pr
Date of ComplaintMarch 9, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I raised a complaint regarding stale food ….its not in eatable condition and seems to be prepared quite long back…..its a complaint regarding a singla’s outlet in mayor vihar from where I ordered moong dal burfi…on 8th march 2020 but from the moment I received a product a failed a complaint but no action taken […]

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Zomato refused to refund after I was delivered bones eaten by someone else.

Posted on by Consumer Court
Name of Complainant Reeja Shabir
Date of ComplaintMarch 7, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello, I placed an order with Zomato for Chicken kabab and Kshatriya kabab from Banashankari Donne Biryani. I received the delivery and was shocked to see the packet had bones where the chicken has been eaten off by someone else.  How disgusting is this? I raised a complaint through chat on the Zomato app and […]

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False advertising, never received refund, was lied to by ZOMATO

Posted on by Consumer Court
Name of Complainant Ganesh
Date of ComplaintMarch 5, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have had 3 issues with ZOMATO. Neither one was resolved. The first one dating back 3 weeks ago (I’m still fighting with them about this). I had ordered mix pakora, channa bhatura and laccha paratha. My order was 1 hour late and I never received my pakoras. I received a 100rs credit for my […]

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Food not delivered by ZOMATO

Posted on by Consumer Court
Name of Complainant Nitin Sharma
Date of ComplaintMarch 4, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order number was 1021015602 which I never received. And even after escalating on ID order@zomato.zohodesk.com I have had got no response from the support team . This is so unofficial behavior from Zomato team wherein no one was available to resolve my query neither through online chat nor through email . Food not delivered […]

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Zomato Sending wrong items in order and not replying for complaints

Posted on by Consumer Court
Name of Complainant SRUSTI B
Date of ComplaintMarch 3, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had received wrong items which i have not ordered and zomato refused to refund me my amount inspite of sending pics of items received. This is happening from past more than one orders and zomato is so careless to reply mails even after sharings pics they asked for and have not yet provided me […]

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Spoiled and delayed food from zomato

Posted on by Consumer Court
Name of Complainant Abhishek Aggarwal
Date of ComplaintMarch 1, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

With reference to order no. 2067172361 from zomato. My order was delayed for many hours and spoiled as well. When I asked for compensate, they offered me Rs 100 against Rs 107 ordered value. They had wasted my lot of time. When I asked for compensation of my time and harassment, they said that they […]

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Food not delivered and payment is not refunded on zomato

Posted on by Consumer Court
Name of Complainant Amar
Date of ComplaintFebruary 29, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

placed an order on zomato app for Rs 302. After placing order I found that location shown on map is incorrect. So I sent message to zomato as soon as order is placed, that location showing on map is incorrect and sent them my detailed address for delivery. I got response that the message will […]

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not providing refund for cancelling order in zomato

Posted on by Consumer Court
Name of Complainant Mohit madhwani
Date of ComplaintFebruary 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered a food from Zomato a restaurant named khichdiwala, ramdaspeth , Nagpur and I cancelled a ordered just immediately after accepting my order and they cancelled my ordered from they approved my cancel but they didn’t initiate my refund which i paid woth an online payment if ordered numer 2020459683 i paid using card […]

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Hair received in my food ordered from Zomato

Posted on by Consumer Court
Name of Complainant Jayita Roy
Date of ComplaintFebruary 25, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have received hair in my food. Instantly reported to Zomato and asked to refund my money back in Paytm (I used Paytm to pay) but no action has been taken. Zomato asked me to take coupon of the same amount in zomato wallet, I refused to accept as I may not order from Zomato […]

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