zomato

ZOMATO WORST CUSTOMER SERVICE

Posted on by Consumer Court
Name of Complainant Nidhi
Date of ComplaintMarch 18, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Please note that the restaurant named jashn biryani bawarchi is supplying WORST quality of food. I’ve ordered without seeing the reviews later on after realising that the food isn’t hot and is smelling bad I’ve went through the reviews very bad reviews can’t u people consider customer reviews every person expressed their dissatisfaction like me. […]

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Poor service by zomato lead me to hospitalise

Posted on by Consumer Court
Name of Complainant chandu
Date of ComplaintMarch 17, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, I’ve ordered food in zomato on 17th March 2020 at 1PM and the order number is: 1201749138. I kept waiting for more than 1 hour and after an hour received partial items which i had asked the valet person about the order items are missing and he was behaving rudely that zomato is not […]

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My order from zomato wasn’t delivered

Posted on by Consumer Court
Name of Complainant Keerthipati Kesava Raju
Date of ComplaintMarch 14, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have placed an order from zomato at 10:30, they are not even delivered my order even not responding to me. I want them to be punished for this. My order from zomato wasn’t delivered was last modified: March 14th, 2020 by Consumer Court

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ZOMATO refund

Posted on by Consumer Court
Name of Complainant Amol kalra
Date of ComplaintMarch 12, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Refund Reference Number : 20200307111212801300168128362361421 I ordered from ZOMATO on 7 March. The restaurant canceled the order upon arrival. I asked for a refund. They initiated it. It’s 12 March now. The amount is still not reflecting in my account. The amount is 142 Rs. ZOMATO refund was last modified: March 21st, 2020 by Consumer […]

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ZOMATO order not delivered but shows delivered

Posted on by Consumer Court
Name of Complainant Rokita gurung
Date of ComplaintMarch 12, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had made my order on 10th March 2020 at around 6:41. I had paid through google pay. My order id is 1747766785. It showed delivered but the item wasn’t. I tried contacting to the rider but he didn’t pick my call. Had called more than 30 times. Tried through my ordered restaurant too. They […]

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Stale food from Zomato

Posted on by Consumer Court
Name of Complainant Pr
Date of ComplaintMarch 9, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I raised a complaint regarding stale food ….its not in eatable condition and seems to be prepared quite long back…..its a complaint regarding a singla’s outlet in mayor vihar from where I ordered moong dal burfi…on 8th march 2020 but from the moment I received a product a failed a complaint but no action taken […]

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Zomato refused to refund after I was delivered bones eaten by someone else.

Posted on by Consumer Court
Name of Complainant Reeja Shabir
Date of ComplaintMarch 7, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello, I placed an order with Zomato for Chicken kabab and Kshatriya kabab from Banashankari Donne Biryani. I received the delivery and was shocked to see the packet had bones where the chicken has been eaten off by someone else.  How disgusting is this? I raised a complaint through chat on the Zomato app and […]

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False advertising, never received refund, was lied to by ZOMATO

Posted on by Consumer Court
Name of Complainant Ganesh
Date of ComplaintMarch 5, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have had 3 issues with ZOMATO. Neither one was resolved. The first one dating back 3 weeks ago (I’m still fighting with them about this). I had ordered mix pakora, channa bhatura and laccha paratha. My order was 1 hour late and I never received my pakoras. I received a 100rs credit for my […]

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Food not delivered by ZOMATO

Posted on by Consumer Court
Name of Complainant Nitin Sharma
Date of ComplaintMarch 4, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order number was 1021015602 which I never received. And even after escalating on ID order@zomato.zohodesk.com I have had got no response from the support team . This is so unofficial behavior from Zomato team wherein no one was available to resolve my query neither through online chat nor through email . Food not delivered […]

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Zomato Sending wrong items in order and not replying for complaints

Posted on by Consumer Court
Name of Complainant SRUSTI B
Date of ComplaintMarch 3, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had received wrong items which i have not ordered and zomato refused to refund me my amount inspite of sending pics of items received. This is happening from past more than one orders and zomato is so careless to reply mails even after sharings pics they asked for and have not yet provided me […]

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