Yatra

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Train PNR not received

Name of Complainant Supriyo Das
Date of ComplaintJuly 16, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I’ve booked train tickets on Yatra but till now no ticket is showing.Even I didn’t get the PNR no. Train PNR not received was last modified: July 19th, 2022 by Consumer Court

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Refund issue

Name of Complainant Prasanna Kumar
Date of ComplaintJuly 7, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I booked flight on Aug 11th from Hyd to cochin due to technical issue flight timings has been changed. So I cancelled by calling airlines . The airlines refunded to yatra. But 28th June I claimed refund from yatra they said wait 7 working days to refund. Today If I’m asking they are saying due […]

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Yatra.com waiting for refund for over 6 months

Name of Complainant Poonamjit Kaur Bhatia
Date of ComplaintJune 17, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi All, I had a cancellation of an international flight with Yatra.com. I spoke to their customer service team and the cancellation was initated. I have an email confirmation from Yatra that the refund is being processed. Till date I have not received the amount. I am attaching the latest email comms from Yatra. Appreciate […]

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Yatra doesn’t refund full amount though indigo did

Name of Complainant Yatra Customer
Date of ComplaintJune 14, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had to cancel the booking within 24hours of booking itself. Though Indigo has refunded full amount after cancellation – yatra is holding back the amount and only refunding partial amount – yatra is not abiding to airlines passenger protection policy (yatra booking ref no. 1205220048440 Indigo ref-FNICJW). Yatra doesn’t refund full amount though indigo […]

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No refund for failed transaction

Name of Complainant Swarnima Banerjee
Date of ComplaintJune 2, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

Dear Sir, This is to inform you that I have booked a round trip from Delhi to Heathrow from 28/09/2022 to 02/10/2022 with booking reference number 0106220027808. I have made a payment of ₹49406 through zestmoney emi with transaction ID R1611W559AE2. The emi has been approved and the money has been credited to yatra. But […]

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Bus booking date mismatch

Name of Complainant Vivek Kumar Yadav
Date of ComplaintMay 26, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Team, I planned a Vacation from Chennai to Kodaikanal. I wanted to return back to Chennai on 4th July Morning. I checked Yatra and found bus. I selected 4th July and the data on the website was bus will start at 7:15PM on 3rd July and will reach chennai 4th July at 5:30Am. Exactly what […]

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EMI CREATED WITHOUT ANY BOOKING

Name of Complainant ABHISHEK MANDIR
Date of ComplaintApril 22, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I HAVE STARTED A BOOKING ON YATRA.COM ON 3RD,APRIL,2022 BOOKING HAS NOT DONE ON YATRA.COM AND EMI HAS BEEN CREATED FOR 5380/- DUE TO THEIR TECHNICAL ERROR. AND NOW THEY ARE NOT CANCELLING THE EMI, MOREOVER I AM CONTACTING ZESTMONEY SINCE 15 DAYS DAILY THEY ARE EVEN NOT RESPONDING ME WITH APPROPRIATE ANSWER. EMI CREATED […]

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Payment not refunded

Name of Complainant Mudhaseer
Date of ComplaintApril 21, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a flight ticket through Yatra my booking was not confirmed but payment was successful. I try to reach yatra but no proper response yet. I request to resolve my issue Payment not refunded was last modified: April 21st, 2022 by Consumer Court

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Refund issue on wrong Hotel Booking given by Yatra

Name of Complainant Ashish Sodhani
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

**pls pls don’t use Yatra to book any Hotel* *Big Big Cheating n Scam by yatra** When I booked hotel on 12 Dec .on google page details were shown having hotel Royal inn ,Sikar at inr 768 to attract the customer But on next page after payment hotel Royal Resorts were booked. I tried to […]

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Yatra.com intentionally showing fake airline cancellation charges

Name of Complainant Praval Singhal
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had a domestic flight ticket booking with yatra.com. Today, I had to cancel the booking. In the cancellation receipt, Yatra deducted 13183 as airlines cancellation charges. But the refund summary I received from the airlines clearly states airlines cancellation charges to be 12372. So basically yatra kept those 811 rupees with themselves. When I […]

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