Name of Complainant	Swarnima Banerjee
Date of Complaint	June 2, 2022
Name(s) of companies complained against	Yatra
Category of complaint	Airlines
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

Dear Sir,

This is to inform you that I have booked a round trip from Delhi to Heathrow from 28/09/2022 to 02/10/2022 with booking reference number 0106220027808. I have made a payment of ₹49406 through zestmoney emi with transaction ID R1611W559AE2. The emi has been approved and the money has been credited to yatra. But the booking reference number shows that yatra has not received any payment when the transaction clearly shows that payment has been credited to Yatra. They do this everytime and shift their responsibility.
Please refund my money back to my zestmoney account.

Zestmoney transaction details-
Transaction number- R1611W559AE2
Amount- Rs.49406.00
Date- 01Jun22
Time- 10:59:29.
e-mail ID- banerjeeswarnima@gmail.com

Regards,
Swarnima Banerjee

Image Uploaded by Swarnima Banerjee: