Yatra

Refund not credited by yatra

Posted on by Consumer Court
Name of Complainant Vishesh R
Date of ComplaintJanuary 10, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have cancelled my hotel booking on yatra app for which the refund of Rs 6639 was about to credit in my account by 28th December 2023 , I have contacted yatra team for sharing the bank transaction id if they have refunded my amount but still iam not hearing anything from them until 10th […]

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Airlines ticket booking fraud

Posted on by Consumer Court
Name of Complainant Kamlesh Singh
Date of ComplaintAugust 11, 2023
Name(s) of companies complained against ,
Category of complaint Airlines
Permanent link of complaint Right click to copy link

Hello I am Kamlesh I have booked ticket From Mumbai toh Delhi from Yatra.com in 2019 September and in my ticket it is visible From Delhi to Mumbai at that time I was in Mumbai Not in Delhi that I complaint to the customer care not action has been taken then. I again booked another […]

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Yatra not Refunding my money

Posted on by Consumer Court
Name of Complainant Vishal
Date of ComplaintMay 23, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

Flight was cancelled by the airline on 13th April 2023 and refund was processed by the airline. Yatra had informed that they were about to initiate the NEFT payment within 24 hours.But even after more than 2 weeks of following up , they have not provided me any transaction details. Yatra not Refunding my money […]

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Upgrade existing air ticket from basic economy to standard economy

Posted on by Consumer Court
Name of Complainant Saurabh Shambharkar
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I have book the International flight from Glasgow to Mumbai (both ways) from Yatra, while booking default option is given is basic economy only, once I received the ticket I found that there is no check in baggage involved and it’s available only in standard economy and above . So I requested them to upgrade […]

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i have selected date on 04/june/2023 but after payment its showing date on 10/June/2023, full amount refund.

Posted on by Consumer Court
Name of Complainant Tejashwara GN
Date of ComplaintMarch 10, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

HI Team, as i have booked flight from srinagar to bangalore on 04/june/2023 but its booked on 10/june/2023, without my information, after payment completed then its showing 10/june/2023, i have booked from yatra airlines – Airindia AI – 828 Airbus A320-100 kindly help me to get my full amount back. Reference Number – 0903230193708 Regards, […]

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Provided wrong bus timings

Posted on by Consumer Court
Name of Complainant Yasser Sayyed
Date of ComplaintFebruary 16, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Booking ref number-1706220087339 Booked ticket through yatra for travelling from pune to hyderabad.yatra provided me with wrong timings and the bus had left at 6 pm itself now when i am asking for refund they are saying that i have travelled in that bus Provided wrong bus timings was last modified: February 17th, 2023 by […]

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Amount deducted but no booking by yatra

Posted on by Consumer Court
Name of Complainant Archana
Date of ComplaintJanuary 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Today I have booked tickets from blore to Patna on yatra.com After making the payment of 20090 yatra site is showing no booking. And to add to apathy there is no contact number to resolver the booking Money got deducted from my account and I got message with Yatra Reference no 302844791101. When I wrote […]

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False information in cancellation protection

Posted on by Consumer Court
Name of Complainant Razia Begum
Date of ComplaintJanuary 16, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi there, Yatra.com has shown some amount during booking while choosing cancellation protection and attracting the customers.After we cancel, we know the ground reality. I should ideally get 15273 rs for my Hyderabad to srinagar and srinagar to hyderabad ticket after the cancellation.Now they say I will only get Rs.10k ..if that is the case […]

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Yatra cheating customers in the name of discount

Posted on by Consumer Court
Name of Complainant Ajay Balachandran
Date of ComplaintDecember 17, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

When we book flight tickets via yatra.com the customer is provided a list of discounts based on Yatra’s relationship with banks. However when a discount coupon is selected and we proceed to payment Yatra modifies is convenience fee in order to nullify the discount. Convenience fee should be a fixed number and should not be […]

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Refund

Posted on by Consumer Court
Name of Complainant Khushi
Date of ComplaintDecember 14, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I’ve cancelled my tickets and chosen to get the refund from yatra, it’s been more than 10 days and it says there is no refund request generated with the given reference number. Please provide with my refund as soon as possible. Refund was last modified: December 15th, 2022 by Consumer Court

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