Yatra

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Amount deducted but no booking by yatra

Name of Complainant Archana
Date of ComplaintJanuary 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Today I have booked tickets from blore to Patna on yatra.com After making the payment of 20090 yatra site is showing no booking. And to add to apathy there is no contact number to resolver the booking Money got deducted from my account and I got message with Yatra Reference no 302844791101. When I wrote […]

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False information in cancellation protection

Name of Complainant Razia Begum
Date of ComplaintJanuary 16, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi there, Yatra.com has shown some amount during booking while choosing cancellation protection and attracting the customers.After we cancel, we know the ground reality. I should ideally get 15273 rs for my Hyderabad to srinagar and srinagar to hyderabad ticket after the cancellation.Now they say I will only get Rs.10k ..if that is the case […]

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Yatra cheating customers in the name of discount

Name of Complainant Ajay Balachandran
Date of ComplaintDecember 17, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

When we book flight tickets via yatra.com the customer is provided a list of discounts based on Yatra’s relationship with banks. However when a discount coupon is selected and we proceed to payment Yatra modifies is convenience fee in order to nullify the discount. Convenience fee should be a fixed number and should not be […]

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Refund

Name of Complainant Khushi
Date of ComplaintDecember 14, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I’ve cancelled my tickets and chosen to get the refund from yatra, it’s been more than 10 days and it says there is no refund request generated with the given reference number. Please provide with my refund as soon as possible. Refund was last modified: December 15th, 2022 by Consumer Court

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Yatra didn’t refund Rs 1412 not credit in account from 3 months

Name of Complainant Himanshu Chauhan
Date of ComplaintNovember 29, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have complaint from 3 months regarding my amount of money Rs 1412. I have booked hotel 3 months ago. My hotel not booked and money deducted from my account. They tell me that they send my refund on 18 of August but I didn’t get any refund and I have contacted to y bank […]

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Yatra train ticket not booked amount got deducted

Name of Complainant Radha
Date of ComplaintNovember 20, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I tried to book ticket for train using yatra amount got debited but ticket not booked Yatra train ticket not booked amount got deducted was last modified: November 21st, 2022 by Consumer Court

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Refund money not credited

Name of Complainant IROM ANAND
Date of ComplaintSeptember 14, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I canceled a ticket on Yatra.com. I was supposed to my refund in the “Ecash” account. The website said the refund would be instant. They also stated that the return would be initiated in ** hrs. Its een well over a week and no response has been recieved from the company yet. They are not […]

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Refund not proceeding by yatra

Name of Complainant Sumit Jain
Date of ComplaintSeptember 10, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked my flight with you on 3 Aug, Bangkok -> Fukuoka. It was said that refund will be processed in 7 working days. This has still not been processed. Refund not proceeding by yatra was last modified: September 12th, 2022 by Consumer Court

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Yatra Refund for a cancelled ticket Booking Ref No.2106220001810

Name of Complainant Md Merajuddin
Date of ComplaintSeptember 10, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

Hi Team, I booked a ticket via Yatra.com and canceled it directly through Airline due to personal reasons. Upon submitting my refund request, Yatra was charging Airline Cancellation more than the actual airline cancellation charge. After lodging my complaint to customer care of Yatra, firstly they tried to close the case without resolving the issue. […]

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Saved Travelers

Name of Complainant Sesha Latha Ketha
Date of ComplaintAugust 10, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked the ticket to Tirupathi (Booking reference No: 1706220031335) through saved traveler list. In the ticket middle name was missing. When I have contacted them to add the missing middle name they were rejecting. Thanks Latha Saved Travelers was last modified: August 10th, 2022 by Consumer Court

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