Tataplay

TataPlay New HD Box Faulty

Name of Complainant DR PINAKIN VALAND
Date of ComplaintSeptember 22, 2023
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

In Jan -23 New Tataplay HD box was purchased. Now from the last one month having problem to view some channels. I discussed with Tataplay Team for the same and they are in agreement that HD box having issue and it was under warranty so they will replace it, but they demand for 200 rs […]

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TataPlay New HD Box Faulty

Name of Complainant DR PINAKIN VALAND
Date of ComplaintSeptember 22, 2023
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

Subscriber ID: 1002649638 SR number: 4PLNTW43 Just in Jan-23 change my Tataplay HD box, but last few weeks some channels showing problem. Had discussed with customer care officer and he suggested to change HD box that it was in warranty. So why this type of faulty HD box (1002649638) was installed, and now executive request […]

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Money is charged for services not being used even after deactivation of the service

Name of Complainant Krishnan J
Date of ComplaintAugust 21, 2023
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

Hi All, The following is history about TATA I had asked to deactivate connection in August 2022. The complaint number being 3TLNOC8D. They had called and i was unable to take the call/ So asked for call back. They didnt call back and sent an email which states they were unable to reach me. MAin […]

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TataPlay

Name of Complainant Arun Kumat
Date of ComplaintJune 8, 2023
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

Hello team, “Tata Play” adding channels in customers subscription list without customers’ knowledge. Customer care executive said that the customer himself has subscribed those channels from WhatsApp mobile application. Customer care executive refused to share such request related information to the customer. They have already deduct amount against the channels and refuse to return. And […]

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We could not add or drop channels as per the customer choice in mobile phone application

Name of Complainant ARUMUGAM
Date of ComplaintFebruary 14, 2023
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

We could not add or drop any channels as per the customer choice in the mobile phone application or Website or… This error should be set right immediately. We could not add or drop channels as per the customer choice in mobile phone application was last modified: February 14th, 2023 by Consumer Court

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Everytime the binge pack is added to my account without my consent.

Name of Complainant Niti Sharma Kapil
Date of ComplaintJanuary 13, 2023
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

I do an yearly recharge and Tataplay adds Tatabinge to my account without my consent. I found my recharge exhausting and checked the pack it was again added since October. Reached their customer care and even asked them to look into it on social media after which I received the call that it is done […]

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At the time of getting new connection i got free fire TV stick but after one year now they said me to return the free fire TV stick why I need to return it’s is necessary to return or not

Name of Complainant Karthick
Date of ComplaintJanuary 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

After geting connection they given free fire TV stick now after one year they said to return the fire tv stick , if it is necessary to return or not At the time of getting new connection i got free fire TV stick but after one year now they said me to return the free […]

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Financial Transaction

Name of Complainant Palvancha Hari Hara Sai
Date of ComplaintJanuary 4, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have recharged my TATAPLAY (DTH) account on Thursday 29-12-2022 at 9:44 am in the morning through BHIM APP (it’s a third-party app) the amount has been debited and the recharge is not reflecting back in the merchant account. As I have tried to reach out and communicate with BHIM customer care agent, no one […]

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Signal issue in Tataplay DTH

Name of Complainant Ushang Jain
Date of ComplaintDecember 19, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

I am facing a signal issue in my Tataplay DTH from 10th of December. I have raised a complaint with the tataplay customer service but technician and not ready to resolve the issue. I have also send an email to Nodal officer but still there is no update. Signal issue in Tataplay DTH was last […]

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Dth recharge 15days ago still tataplay account not credited

Name of Complainant karishma kaushik
Date of ComplaintDecember 19, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have made dth recharge on 7th dec of 443/- through paytm the amount got debited from bank got order id transaction id from bank got confirmation from bank and paytm that the transaction was successful bank has also given upa id and confirmed that the amount is credited in tataplay account but after more […]

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