SWIGGY

Order cancelled without any notice and no refund

Posted on by Consumer Court
Name of Complainant Ahmed
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Utilities
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I’ve ordered food from Swiggy and they cancelled my order saying I didn’t picked the call. However, I didn’t received any call from swiggy, all I received was a text after order cancellation saying my order has been cancelled. Following that message I had contacted the swiggy support and they kept refusing to send replacement […]

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Payment transaction on swiggy

Posted on by Consumer Court
Name of Complainant Jayshankar Prasad Gupta
Date of ComplaintMay 23, 2021
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I made an order with swiggy on 6th may 2021.i had to make a 2nd payment transaction since the first one failed. But money from the first transaction got deducted. I made the payment through phonepe app and in the app its showing that payment was successful. I contacted the customer care of both app […]

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deliver me fully melt ice cream than also not refunding my amount

Posted on by Consumer Court
Name of Complainant aman kumar
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

hello sir i  am aman her sir i order a ice cream from swiggy on 17.05.2021 and the order id is 104318371705 ; register email – amanabs2725@gmail.com and total amount i paid them 475 but then also they deliver me full melted ice cream i want my full refund on my same payment source account […]

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Wrong food delivery.. delivered non veg (chicken) in place of paneer palak

Posted on by Consumer Court
Name of Complainant Alok bansal
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order no- 62039826 we ordered palak paneer meal.. in place of which we were given chicken palak dish which looked similar to palak paneer.. (we were not able to differentiate as we are pure veg marwadi). after eating  it almost completely we realised some fibrous content and when we checked the pics with out non […]

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Refund issues at swiggy

Posted on by Consumer Court
Name of Complainant Nikhil g
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order No: 104163644463 Dear Sir / Madam, I am writing to you to raise an issue about: Online Food Odering The issue that I have experienced was: We had placed an order with swiggy from restaurant ” Truffles” 2 items. Chicken burger and chicken pasta. The delivery guy had to deliver 2 orders on the […]

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Incorrect order delivered

Posted on by Consumer Court
Name of Complainant Tanay
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Swiggy delivered me incorrect order. I ordered black forest cake but swiggy delivered me any other different cake I want refund of my order as this cake is totally waste for me and I have lost my money Incorrect order delivered was last modified: May 23rd, 2021 by Consumer Court

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Swiggy has charged me for their incompetent navigation system

Posted on by Consumer Court
Name of Complainant Nishant Malik
Date of ComplaintMay 14, 2021
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

Last Month on 15 April I ordered food from swiggy but they send me burnt chapatis for which I complaint to them they told me that we will refund you ₹90 that is your loss I said ok but I want that in my paytm account but they instead given it back as coupon in […]

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Order not delivered, Providing wrong information

Posted on by Consumer Court
Name of Complainant Nagarani
Date of ComplaintMay 14, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Booked food order, order No: 103901020227 None of the swiggy delivery executives called or no messages received for the confirmation of order picked up, Simply they sent a message that “order have been cancelled since you failed to respond to our delivery executive’s calls, You will be charged Rs 782 as cancellation fee.” Order not […]

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Full Refund not provided by Swiggy for food quality issue

Posted on by Consumer Court
Name of Complainant Praveen
Date of ComplaintMay 14, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have an issue with quality of an order (Order ID 1036446074) I placed with a Restaurant via Swiggy on Sunday 9th May.  One of the items which costs Rs.27 per piece (I ordered 5 no )was not fresh food and was of sub quality after multiple reheating. In the past, I had complained about […]

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