SWIGGY

Product delivered to the wrong location

Posted on by Consumer Court
Name of Complainant Naveena Raj A
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

SUCH IRRESPONSIBLE PEOPLE Booked swiggy genie to a nearest location ,however delivery person while collecting the parcel told me that the location was wrong, as he misunderstood and I told him it was the correct location as I had the parcel picked up and delivered twice today to the same location. A similar named apartment […]

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Swiggy I have received wrong order from

Posted on by Consumer Court
Name of Complainant Fahad khan
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have order masala dosa and set dosa but I have received wrong items and I have request help from swiggy customer care it’s been one hour still no response from them Because of them i am feeling hungry I curse them they should not get there food for live there life they should die […]

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Unhygienic food served

Posted on by Consumer Court
Name of Complainant Ashutosh shukla
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order food from Acacia via Swiggy. My order I’d is 105457897270. While eating I saw insect inside the food packed. I contacted swiggy customer service but didn’t receive any proper response. I’m uploading image of same Unhygienic food served was last modified: June 6th, 2021 by Consumer Court

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Ordered food not delivered

Posted on by Consumer Court
Name of Complainant Gokul
Date of ComplaintJune 5, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir / Madam, This is gokul ordered food and paid online in the curfew especially for a pregnant women and the food is not delivered. Even the delivery agent stated that he is facing app issue and so far that he is unable to deliver. Due to their careless, why should we be in […]

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Overcharging |Unethical Practise

Posted on by Consumer Court
Name of Complainant Jagadeesh Rangaraj
Date of ComplaintMay 30, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Sir, I have subscribed for Swiggy Super BITE (Rs.399/3months)which allows me to avail 30 free deliveries  for 3 months. In their app they have mentioned I can choose to upgrade (by paying Rs.350 additional) during the subscription period to avail unlimited deliveries. When I have exhausted my free deliveries I have tried to upgrade […]

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Swiggy Refund Failure

Posted on by Consumer Court
Name of Complainant Dilu Davis
Date of ComplaintMay 29, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Swiggy food order was placed 22 may 2021. the location was improperly mentioned as thrissur..i wanted the food to be delivered to trivandrum. i had a talk with the customer care..they initially said they cant cancel the order..but as i explained my situation to them they told me they shall cancel the order and refund […]

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Amount not paid/ deducted by swiggy

Posted on by Consumer Court
Name of Complainant Mohammad Azhar Imam
Date of ComplaintMay 29, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I, Mohammad Azhar Imam, am swiggy delivery partner bearing my ID number- 1467509, would like to complain regarding cash deduction from my earnings and would like to draw your kind attention to the following factors; On May 23, 2021, swiggy has deducted an amount of Rs. 2226-/ from my earning balance and they are not […]

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Food delivery order not delivered and Swiggy denied for refund

Posted on by Consumer Court
Name of Complainant Kapil Saxena
Date of ComplaintMay 29, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have done a food delivered order on 23rd May’21. The order was placed through Swiggy and I have paid 230 Rs online. The item was not delivered and when i complained to Swiggy then they denied for refund as the complaint not provided within 5 hrs. But as per their refund policy there is […]

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Partially Delivered Food Order By Swiggy

Posted on by Consumer Court
Name of Complainant Aneesh V R
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food from a restaurant through swiggy mobile application. And I made a payment of Rs. 332/-. When I opened the order it is found that one of the items in the order was missing. Its cost was Rs 270/- Immediately i have contacted swiggy through swiggy chat and they informed that they […]

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