SWIGGY

Order not delivered, Providing wrong information

Posted on by Consumer Court
Name of Complainant Nagarani
Date of ComplaintMay 14, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Booked food order, order No: 103901020227 None of the swiggy delivery executives called or no messages received for the confirmation of order picked up, Simply they sent a message that “order have been cancelled since you failed to respond to our delivery executive’s calls, You will be charged Rs 782 as cancellation fee.” Order not […]

Read More...

Full Refund not provided by Swiggy for food quality issue

Posted on by Consumer Court
Name of Complainant Praveen
Date of ComplaintMay 14, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have an issue with quality of an order (Order ID 1036446074) I placed with a Restaurant via Swiggy on Sunday 9th May.  One of the items which costs Rs.27 per piece (I ordered 5 no )was not fresh food and was of sub quality after multiple reheating. In the past, I had complained about […]

Read More...

Over charging and not returning money

Posted on by Consumer Court
Name of Complainant Himanshu Sharma
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

 Ref my order number 840113335299 which I placed through Swiggy Genie for delivery of medicines. I made the payment for the medicines to Swiggy which was not paid to the store ( which is against their process). The store started following up separately but the money was already with Swiggy. I have made 3 complaints […]

Read More...

All items not delivered

Posted on by Consumer Court
Name of Complainant Hemant
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order ID is #103554665339… I have ordered garlic bread and Texas garlic dip.. However when I complaint to swiggy about this.. They said dip will be delivered in next 30 minutes.. I questioned to them that by when the dip will be delivered, the garlic bread become cold and of no use. For this […]

Read More...

Cancelled order by swiggy and no refund

Posted on by Consumer Court
Name of Complainant Imran
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I would like to raise two issues in your notice 1.My order got cancelled by swiggy. I called up customer suppport and they said that they called me but not able to connect. I didnt get any call. They initially charged 100% cancellation fee even though I haven’t cancelled my order and not received any […]

Read More...

Swiggy delivery partner my order no. 103299299705

Posted on by Consumer Court
Name of Complainant Mandar sawant
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Swiggy team,                                      Why delivery partner showing wrong updates which delivery expect before 1 hours if not possible to deliver then properly updates delivery entries not done from Swiggy and make fool to people.  We don’t received it […]

Read More...

Cheated by delivery executive

Posted on by Consumer Court
Name of Complainant Karthika J
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I was asked by the delivery executive to pay amount via UPI for him to make the payment at the store. I ordered via swiggy genie. He also asked me to make the payment through the payment link in the app. He assured me that I would get the refund. And I had to contact […]

Read More...

Wrong order delivered the second time

Posted on by Consumer Court
Name of Complainant Shishira
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered mushroom soup and they gave unpalatable manchow soup, ordered penne pasta with corn, was delivered uncooked macroni with peas , and instead of bun gulkhan the gave bread gulkhan with trace amount of gulkhan in it Wrong order delivered the second time was last modified: May 2nd, 2021 by Consumer Court

Read More...

Wrong item received

Posted on by Consumer Court
Name of Complainant Nidhi Agarwal
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Team, i received wrong item in my order rather than the one i ordered, i ordered Gravy paneer chilli and they charged me for that item but instead of which they gave me a filthy paneer starter of lesser value my order no is: Order #102856309169 my registered mobile no is 8013829044 Wrong item […]

Read More...