SWIGGY

wrong order delivery from the resturant and denied to give my money back or denied to replace wrong order

Name of Complainant Gurpreet Singh
Date of ComplaintDecember 7, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

i ordered hyderabadi chicken biryani and the send me wrong order as i hate that order which they send to me . and then i go to help section of the swiggy application and but they gave me only 32rs. coupan as i want my proper money back in refund form or replace this order […]

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items were missing in my swiggy instamart order

Name of Complainant vishwas vasudev p
Date of ComplaintDecember 5, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

i ordered for 4 kwality walls cornetto icecreams and i only received one.the guy mistook 1 x 4 icecreams as just 1 and delivered one.he accepted his mistake and told me to register a complaint through their platform and the rest of the items would be delivered.but the swiggy team didnt respond well and told […]

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Swiggy delivered damaged parcel and now swiggy is trying to close the complaint with un acceptable response

Name of Complainant Naveen
Date of ComplaintNovember 30, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I received packege in broken condition as it is fell down or something. I tried to call the delivery person but couldn’t reach him. So I contacted support immediately and shared live image and live video, even thought swiggy asked me to wait for 24hrs. The support should act up for this kind of issue […]

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Ordered food on online and got looted

Name of Complainant Adhi narayanan
Date of ComplaintNovember 30, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I made two different orders from my swiggy app on 29/11/2023. 1st order got almost 2hrs to be delivered. The delivery partner didn’t even picked my call. And I waited for hours for my food in rain. 2nd order was picked up on Time. The delivery person instead of delivery the food he insisted his […]

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Swiggy Fraud

Name of Complainant Sohini Nandy
Date of ComplaintNovember 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Ordered veg sandwiches got non veg sandwiches from Swiggy!! They didn’t even bother to listen to me & neither the manager spoke!! Swiggy Fraud was last modified: November 29th, 2023 by Consumer Court

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Swiggy app

Name of Complainant shreya dhar
Date of ComplaintNovember 29, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had placed an order in Swiggy on 4th November. My order ID- 158004607532051. The payment amount for the order was Rs 161(cod). Later the delivery boy called me and asked to pay 400 rupees extra if I need the food parcel. He did not even reach my location till that time. When I said […]

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Food not delivered from swiggy

Name of Complainant Emil
Date of ComplaintNovember 25, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered food on swiggy. The delivery guy didn’t even deliver the food. Delivery guy not responding to calls. Swiggy customer support gave no resolution. I want compensation regarding the same for wasting my time and money Food not delivered from swiggy was last modified: November 25th, 2023 by Consumer Court

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Not received refund for cancelled order

Name of Complainant Shanmitha
Date of ComplaintNovember 23, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I placed an order in swiggy on Nov 18th . The order has been cancelled twice money is deducted from my account till today ( 22nd Nov) I did’t receive the refund amount. I sent multiple mails to swiggy and also spoke with customer support still no help from their end. The order amount is […]

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Swiggy didn’t deliver my order and is not giving me refund now

Name of Complainant Arish Qureshi
Date of ComplaintNovember 20, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered food from swiggy and paid for it during ordering. Later the delivery guy marked order as delivered without calling me once and when I complained to swiggy helpline they said they cannot give me any kind of refund or compensation. Even when the delivery guy is clearly at wrong here. He even admitted […]

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Lost swiggy gENIE ORDER

Name of Complainant Neha Jain
Date of ComplaintNovember 18, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I am Neha Jain. I gave a case to be delivered to Swiggy Genie to an optical shop, but, the order was not delivered and the package was lost and also the package was not returned to me. The order number is 159108530601986. Swiggy has to return the package, or pay damages worth of INR […]

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