Not received refund for cancelled order

Name of Complainant Shanmitha
Date of ComplaintNovember 23, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Shanmitha:

I placed an order in swiggy on Nov 18th . The order has been cancelled twice money is deducted from my account till today ( 22nd Nov) I did’t receive the refund amount. I sent multiple mails to swiggy and also spoke with customer support still no help from their end.

The order amount is 210 I placed the order twice total 420rs need to be refunded.

I have attached screenshot of my cancelled order and order id details please find the attachment

Image Uploaded by Shanmitha:

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