SWIGGY

Missing cold drink in my order

Name of Complainant Navneet Kumar
Date of ComplaintJuly 5, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Yesterday i had ordered from Bikkagane biryani using swiggy. Out of all items cold drink was missing and gulab jamun was already eaten half. I tried to reach to through chat and customer support but they are closing conversation and asking to send mail. I have sent 10 mails but they say review the order […]

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Swiggy delivered me the expired item today after an hour they refused to pay me back

Name of Complainant Vasikaran
Date of ComplaintJuly 4, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I’ve ordered idly batter they delivered expired item that too after one hour made me waiting and tried to contact them after one he they came on line and refused to pay the delivery charges back. This is also a new way of doing business selling expired items and getting delivery charges Swiggy delivered me […]

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Order Cancelled without Consent by SWIGGY, No refund given for the personnel Coupon Used in Partial Payment of the order

Name of Complainant Vishal
Date of ComplaintJuly 3, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed an order (order id #171191365340) on 30 June 2023 on Swiggy for food, the total bill came out to be 306 rupees, I used UPI and a coupon for payment. I purchased the coupon from Paytm it was a 120 rupees coupon, so I paid the remaining 186 rupees via UPI. After waiting […]

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Account hacked

Name of Complainant Dawood ismail
Date of ComplaintJuly 3, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Order booked automatically in my swiggy account and automatically get canceled two time through chat. Interesting fact, while this was going on I am continuously typing my account has been hacked its a scam and customer executive not replying to my mail Account hacked was last modified: July 3rd, 2023 by Consumer Court

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Unfair means practised

Name of Complainant Krishna Chaitanya
Date of ComplaintJuly 2, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered food from swiggy and they delayed it. As per their ads they state that if the food is delivered late or beyond 30mins it should be free. Moreover when I reached out to customer care they promised a coupon for 242/- on the same but I never received it. They are eventually […]

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Missing items and damaged product delivered

Name of Complainant Dheeraj Sharma
Date of ComplaintJuly 2, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered (Order No#171306629121) chicken mandi family pack, Which basically include 4 chicken mandi pieces , tamato chutney and Mandi rice. but the order which got delivered to me had only Mandi rice no chicken pieces and no chutney in it . The mandi rice packet is also broker and the cover in which […]

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Items are missing

Name of Complainant Revanth
Date of ComplaintJuly 2, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I’ve ordered groceries from swiggy instamart and I haven’t receive 2 items and they are troubleing me in providing refund Last time swiggy deliverd me an item which some different item and also poor quality, while they didn’t solve it fine I at least received the item and they troubled me a lot and still […]

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Unnecessary Delay and Unfair Compensation for Improper Food

Name of Complainant Abhimanyu
Date of ComplaintJuly 1, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Swiggy has been constantly making delays for food to the extent that the food is no more edible and then on complaining the compensation or replacement options arent available. The ETA on the platform keeps increasing making the entire facility of an estimated time frame a joke. Previously, where the product was completely smeared on […]

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Time issue

Name of Complainant Shubham
Date of ComplaintJuly 1, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food at 4.14 am and now it is more than 1 hour and still they are showing 16 min for arrival time , if you cannot provide any delivery partner, then don’t take order Time issue was last modified: July 1st, 2023 by Consumer Court

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