SWIGGY

Order delayed by 40 minutes and rude behavior of customer service of swiggy and looting money from customers

Posted on by Consumer Court
Name of Complainant Ennam Saikumar
Date of ComplaintJuly 12, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered chicken biryani at 8:55pm.. It delivered at 10:29pm.i call to customer care i asked refund for late of 40 minutes. He refused and he is talking in rude manner. Iam waiting for food for 1hr 34 minutes and talked to customer care people around 30 minutes. Although they are very egoistic they didn’t […]

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Giving me stale food

Posted on by Consumer Court
Name of Complainant Kamalinee Dash
Date of ComplaintJuly 12, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered veg biriyani from green chillys Bhubaneswar and the delivery partner didn’t deliver yet it was showing delivered on the app. When I went to Help desk from the app they managed to make me contact with the delivery guy and the guy told that he has left the food at the doorstep. When […]

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An item in the order not delivered

Posted on by Consumer Court
Name of Complainant Sherlin
Date of ComplaintJuly 12, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

It is UNACCEPTABLE, this is a scam. I paid for 4 items and only 3 items were delivered. When I try to report it, I am told to rate the vendor & share feedback. What will I do until then? Such an irresponsible answer from Swiggy. Don’t even get me started on the quality. Received […]

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The quantity of the food was less as compared to what was mentioned and the delivery guy took extra money

Posted on by Consumer Court
Name of Complainant Sakshi Bisht
Date of ComplaintJuly 10, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered momos from swiggy from a restaurant name live kitchen in nainital I ordered full plate momos which consisted of 8 pieces and I received only 4 pieces my father paid for the order the total bill was 92 but the delivery guy took 100 rupees The quantity of the food was less as […]

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Received expired product from Swiggy Instamart Order.

Posted on by Consumer Court
Name of Complainant Anshul Bhuwalka
Date of ComplaintJuly 10, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I had ordered “1x True Elements Crunchy Nuts & Berries Muesli” from Swiggy Instamart” on July 10, 2023 at 10:49 AM, bearing Order ID: 147935942245365. The product I received was completely dusty, and the plastic box of the product was crushed and damaged, without any air in the item. Because of this condition of the […]

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The order was delayed due to which the food also got spoiled.

Posted on by Consumer Court
Name of Complainant Greenij Jaiswal
Date of ComplaintJuly 9, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a McDonald’s burger from Swiggy’s platform, I was charged Rs 70 more for Expedited Delivery. I can understand it was raining which delayed the order but if the order was to be delayed then why was I charged extra for delivery. Not only this, no restaurant charges for packaging, nor does Swiggy do […]

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Not getting refund

Posted on by Consumer Court
Name of Complainant Kity
Date of ComplaintJuly 9, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had made an order at around 2 o clock. It accepted my order.but the time continuously increasing After waiting more than 2 hours I fall asleep. In the morning I applied for refund than it said that 100 percent cancel charges apply Not getting refund was last modified: July 9th, 2023 by Consumer Court

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Cold food

Posted on by Consumer Court
Name of Complainant Jatin kaul
Date of ComplaintJuly 9, 2023
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Ordered food from Swiggy burger king,gaur mall G.N.west It was delivered to me cold & pale Also, it was delivered to me late i.e. after 89 minutes of waiting Cold food was last modified: July 9th, 2023 by Consumer Court

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Swiggy Delivery disturbing by texting on whatsapp at night!

Posted on by Consumer Court
Name of Complainant S B
Date of ComplaintJuly 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

After getting the delivery , the delivery boy is messaging me on my whatsapp number at 1:30am and disturbing me ! Swiggy Delivery disturbing by texting on whatsapp at night! was last modified: July 8th, 2023 by Consumer Court

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