SWIGGY

Swiggy – order cancelled by a service executive and money not refunded

Name of Complainant Vinothkumar Sundaramurthy
Date of ComplaintDecember 26, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order I’d 91978614800 has been cancelled by the service delivery and the entire cost of my order is taken as cancellation cost. The reason given to me is I did not pick the call but I did not recieve any call from anyone on my order. I tried calling swiggy service person but call […]

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Aggressive and rude behavior from Swiggy Delivery boy.

Name of Complainant Abhi
Date of ComplaintDecember 22, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I just had the worst experience from a Swiggy Delivery boy named Nitheesh Velayudhan. I ordered food and provided detailed address and I tried to explain the location route through phone but he refused to listen to me by yelling at me. Finally when he arrived he was continuously showering bad words to me and […]

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Ordered food on swiggy online around 11.pm

Name of Complainant Vetrivel N
Date of ComplaintDecember 22, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food on swiggy by 11 pm ,it showed food getting prepared for more than an hour.  After 2 hrs of time they say no delivery partner. Ordered food on swiggy online around 11.pm was last modified: December 22nd, 2020 by Consumer Court

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Swiggy delivery

Name of Complainant Rohith
Date of ComplaintDecember 16, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Iam an employee I order my swiggy food on swiggy late night n this swiggy ppl just saying sorry n I can’t even replace the order Swiggy delivery was last modified: December 16th, 2020 by Consumer Court

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Aggressive behaviour by Swiggy Delivery Boy

Name of Complainant Arusha N
Date of ComplaintDecember 16, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had a very bitter experience with one of the swiggy delivery boys named Mohan V. I ordered food for my friend and provided detailed address. I was trying to direct him to the location but he refused to listen to me by yelling at me saying that he doesnt wish to go any further. […]

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Swiggy Partner Support

Name of Complainant Shailender Pahwa
Date of ComplaintDecember 16, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I  am owning a restaurant with name of Chef Nation, Ashok Vihar. I ask my POC (Mr. Harsh Bhatia) to put CPC for aa month on my SWIGGY page that cost me around Rs. 350/- per day but I don’t know how my POC activated CPC which cost me around Rs. 35000/- for approx. 10-12 […]

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Rude Behaviour Delivery Partner from Swiggy

Name of Complainant Ruchita Dalvi
Date of ComplaintDecember 14, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order was delayed and the delivery partner was picking up my calls. After complaining to swiggy customer care, he (Prahlad Jadhav) finally picked up the call and was very rude with us and arrogant when asking about delivery time. Swiggy this is a very disappointing and pathetic service by hiring such a delivery partner. […]

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Swiggy is not refunding my money also not giving any coupon code which was said by them.

Name of Complainant Swati
Date of ComplaintDecember 14, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Few days back I ordered Tandoori roti and naan from Swiggy and it was stale and cold, I complained about this to swiggy, but the was not resolved. Kindly help. Swiggy is not refunding my money also not giving any coupon code which was said by them. was last modified: December 14th, 2020 by Consumer […]

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Pathetic service by swiggy

Name of Complainant Aditi
Date of ComplaintDecember 13, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered food from swiggy and items were missing from my order. They refused to co-operate or refund the entire amount for the missing item. When I refused to budge they promised me a call back which I never received. Pathetic service by swiggy was last modified: December 13th, 2020 by Consumer Court

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No Invoice shared by Swiggy as well as overcharging done

Name of Complainant Shalabh Agarwal
Date of ComplaintDecember 6, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Pl refer to the attached file. There are following issues. Invoice not shared by Swiggy during delivery, even for this several follow ups were required. The amount that they have charged for Havmore ice creams is around 2 times of that charged by Havmore. Even after sharing this issue with them, they clearly refused that […]

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