SWIGGY

Swiggy refund not processed

Posted on by Consumer Court
Name of Complainant Sukanya Saha
Date of ComplaintDecember 6, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Delivery person failed to call and rushed not delivered the order. Swiggy company absorbed the money said no refund possible and didn’t return customer money. I tried resolving through chat they asked that customer cancelled they won’t refund any money Swiggy refund not processed was last modified: December 6th, 2020 by Consumer Court

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Late delivery

Posted on by Consumer Court
Name of Complainant Jyotsna Sharma
Date of ComplaintNovember 29, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered at 7:36 pm and after calling many times to restaurants swiggy delivery guy and pizza hut I got it at 10:30. It’s unsafe as the delivery window is open for unlimited time. Swiggy guy came without uniform and was asking for tip. They wasted my 3 hours in waiting and coordinating. Strong action […]

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Cancellation fee

Posted on by Consumer Court
Name of Complainant Nasreen
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food from fresh menu at 7.46 I have checked it at 8.15 it shows 7mins left when I checked again it shows cancelled and I raised a issue to costumer but lying to me I did not received any call or message from the delivery executive or swiggy site they cancelled they’re […]

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Non delivery of food from swiggy

Posted on by Consumer Court
Name of Complainant Manoj kori
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had booked online order from swiggy on 13.11.20 at 8.30 pm but they didn’t deliver order after lapse of 2 hours. I called twice to customer care of swiggy at 9.45 and 10 pm but no positive response from swiggy they rudely behaved with me and unable to resolve the issue. They cancelled the […]

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Wrong order delivered

Posted on by Consumer Court
Name of Complainant Felix
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered from swiggy for about 600+ rs and the delivery executive brought a soup…just a soup probably worth 50 rs…And he said its the wrong order and to contact customer service and they will replace. After contacting customer service they keep saying they are not able to validate my claim and nothing can be […]

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Swiggy doesnot offer refund, forced to take coupons

Posted on by Consumer Court
Name of Complainant Shivam Tandno
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi, I ordered kadhai paneer and 6 rumali roti from swiggy, but they delivered veg kebab and 3 rumali roti instead of that , so I asked them to refund me for the same. But instead of refunding, they forced me to take the coupon saying that they don’t have an option for refund but […]

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Swiggy did not deliver the food and deducted full amount

Posted on by Consumer Court
Name of Complainant Shubhra Rai
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Swiggy cancelled my order without even Calling me and did not refund my full amount. They did not even call or message before cancelling. Swiggy did not deliver the food and deducted full amount was last modified: November 15th, 2020 by Consumer Court

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Swiggy order not delivered by the delivery executive

Posted on by Consumer Court
Name of Complainant Rupamita Gupta
Date of ComplaintNovember 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My swiggy order no 87827829254 was not delivered yet the delivery executive had confirmed it as delivered and kept on lying that he has kept the package on the stairs. Swiggy order not delivered by the delivery executive was last modified: November 8th, 2020 by Consumer Court

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Item Not Delivered – Charged Twice

Posted on by Consumer Court
Name of Complainant S Rangarajan
Date of ComplaintNovember 4, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have been reporting this issue since 19/10/2020 over mail and chat centre as well as RESOLVER site. Swiggy has not taken any responsible step towards solving the matter. Please look into the matter and ask them to solve the issue immediately. I wrote to Swiggy the following and they have regularly communicating with me […]

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Delivery status

Posted on by Consumer Court
Name of Complainant Nitin Raina
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, We had ordered online with swiggy and then on estimated time no one showed up and when we try to call the delivery boy his number was not reachable and after then the customer care saying that we have only one option that is to cancel the order and make a new order , […]

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