Redbus

Cancellation of bus on the same day and not giving the refund in describing time line that is of 3-5 bank working days.

Posted on by Consumer Court
Name of Complainant Aryan Singh
Date of ComplaintFebruary 18, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked a bus from Redbus through Amazon from Royal Safari bus operator on 1st of February 2024 for the date of 10 February 2024 at 11:40pm from Delhi to Jim Corbett, Nainital. And then they cancelled the bus on the same day of journey at 11 am without giving me any other bus […]

Read More...

Redbus fraud

Posted on by Consumer Court
Name of Complainant A B
Date of ComplaintFebruary 13, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a seat from ranchi to dhanbad on 13/2/24 cat express via redbus. It was raining outside and the vent over my seat started pouring litres of dirty water. I complained to the conductor,he told that he will provide me a seat in petarwar but after reaching there he asked me to sit with […]

Read More...

Booked a bus in REDBUS and Operator cancelled but Redbus didnt done

Posted on by Consumer Court
Name of Complainant kishorechandra pollai
Date of ComplaintJanuary 31, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked a bus from srikakulam to chennai in redbus on 21-01-2023 the operator called and said that bus got cancelled but redbus didn’t cancelled the bus. The redbus support is telling that they will confirm and reach back since 10 days im getting the same response but they are not providing the refund.For […]

Read More...

bus operators cancelled the bus

Posted on by Consumer Court
Name of Complainant Rajendran
Date of ComplaintJanuary 22, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

my ticket was booked on 21.01.2024 for coimbatore to madurai on 22.01.2024 at 4.50pm. today(22.01.2024 @ 3.15pm) the bus operator has cancelled. there was no intimation beforehand where i was standing in the bustand. I contacted the travels “sri karpaga vinayaga travels” he was very rude and so impolite that he blared in the phone […]

Read More...

I booked volvo sleeper bus online from redbus and got cheaper class bus

Posted on by Consumer Court
Name of Complainant Tausif khan
Date of ComplaintJanuary 17, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked bus ticket on 15 January from Wardha to Pune. please find below bus information that I booked from red-bus, Name: Hans Travels (I) Private Limited, Volvo multi-Axle sleeper A/C (2+1) Ticket #: TT2F59015963 PNR: 307255735-3987132 Price: 1365 Rs. As per the ticket I was expecting volvo bus but I got the normal […]

Read More...

Redbus refuses to pay refund for cancelling ticket

Posted on by Consumer Court
Name of Complainant Yogendrasingh Rawat
Date of ComplaintJanuary 15, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My journey date is 27 Jan. Today i called redbus to cancel my ticket but they refused to cancel and told me it is against their policy to give refund. There are still 11 days left for journey and refused to pay refund Redbus refuses to pay refund for cancelling ticket was last modified: January […]

Read More...

Bus cancelled but I haven’t got my refund

Posted on by Consumer Court
Name of Complainant Shivam Mishra
Date of ComplaintJanuary 2, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

On 29 December 2023 I booked a ticket from Nashik to hyderabad of dated 30 December boarding from Nashik, dropping on 31 December at hyderabad via morning star travels via redBus through phone pe, on 30 I got a call that ur bus has been cancelled , u will receive ur refunds soon but today […]

Read More...

Bus cancelled by operator

Posted on by Consumer Court
Name of Complainant Subham
Date of ComplaintDecember 21, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked a bus for 22 Dec 2023 from Gurugram to Lucknow, but today (on 21 Dec 2023) at 3:49, the operator has cancelled the bus. When I connect to the customer care and asked them about alternate option then they declined to do so. They said you have to book again and new […]

Read More...

Bus operators cancelled the bus

Posted on by Consumer Court
Name of Complainant Lalitha
Date of ComplaintDecember 20, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My ticket was cancelled by the bus operator 2 times and the ticket price has become much higher than before when I booked this ticket when the price of this ticket was Rs 1200, now it has increased to Rs 3000. I was returning home on pongal festival and this fraud was done to me […]

Read More...

Not getting my invoice pdf

Posted on by Consumer Court
Name of Complainant Bharath kumar
Date of ComplaintDecember 6, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi, I am waiting this mail with so fed up with the red bus ap service, I booked my journey on 30th November but till now I didn’t get my invoice details pdf to my mail ID. I already complaint via customer support call and waiter for first time 48 hrs and next 24 hrs […]

Read More...