Redbus

bus operators cancelled the bus

Posted on by Consumer Court
Name of Complainant Rajendran
Date of ComplaintJanuary 22, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

my ticket was booked on 21.01.2024 for coimbatore to madurai on 22.01.2024 at 4.50pm. today(22.01.2024 @ 3.15pm) the bus operator has cancelled. there was no intimation beforehand where i was standing in the bustand. I contacted the travels “sri karpaga vinayaga travels” he was very rude and so impolite that he blared in the phone […]

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I booked volvo sleeper bus online from redbus and got cheaper class bus

Posted on by Consumer Court
Name of Complainant Tausif khan
Date of ComplaintJanuary 17, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked bus ticket on 15 January from Wardha to Pune. please find below bus information that I booked from red-bus, Name: Hans Travels (I) Private Limited, Volvo multi-Axle sleeper A/C (2+1) Ticket #: TT2F59015963 PNR: 307255735-3987132 Price: 1365 Rs. As per the ticket I was expecting volvo bus but I got the normal […]

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Redbus refuses to pay refund for cancelling ticket

Posted on by Consumer Court
Name of Complainant Yogendrasingh Rawat
Date of ComplaintJanuary 15, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My journey date is 27 Jan. Today i called redbus to cancel my ticket but they refused to cancel and told me it is against their policy to give refund. There are still 11 days left for journey and refused to pay refund Redbus refuses to pay refund for cancelling ticket was last modified: January […]

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Bus cancelled but I haven’t got my refund

Posted on by Consumer Court
Name of Complainant Shivam Mishra
Date of ComplaintJanuary 2, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

On 29 December 2023 I booked a ticket from Nashik to hyderabad of dated 30 December boarding from Nashik, dropping on 31 December at hyderabad via morning star travels via redBus through phone pe, on 30 I got a call that ur bus has been cancelled , u will receive ur refunds soon but today […]

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Bus cancelled by operator

Posted on by Consumer Court
Name of Complainant Subham
Date of ComplaintDecember 21, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked a bus for 22 Dec 2023 from Gurugram to Lucknow, but today (on 21 Dec 2023) at 3:49, the operator has cancelled the bus. When I connect to the customer care and asked them about alternate option then they declined to do so. They said you have to book again and new […]

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Bus operators cancelled the bus

Posted on by Consumer Court
Name of Complainant Lalitha
Date of ComplaintDecember 20, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My ticket was cancelled by the bus operator 2 times and the ticket price has become much higher than before when I booked this ticket when the price of this ticket was Rs 1200, now it has increased to Rs 3000. I was returning home on pongal festival and this fraud was done to me […]

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Not getting my invoice pdf

Posted on by Consumer Court
Name of Complainant Bharath kumar
Date of ComplaintDecember 6, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi, I am waiting this mail with so fed up with the red bus ap service, I booked my journey on 30th November but till now I didn’t get my invoice details pdf to my mail ID. I already complaint via customer support call and waiter for first time 48 hrs and next 24 hrs […]

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Ticket refund

Posted on by Consumer Court
Name of Complainant Zelda
Date of ComplaintNovember 30, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a ticket by accident for 22nd November 2023 instead of 23rd November 2023. I called the redbus customer service within 30 minutes but their IVR did not connect me to a person and after multiple calls I got thru to someone and he said it’s past 30 mins they can’t do anything. I […]

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Redbus is not releasing the refund amount

Posted on by Consumer Court
Name of Complainant Hakimuddin Udaipurwala
Date of ComplaintNovember 25, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked 2 tickets (7 sleepers) from Bangalore to Mumbai. I was supposed to travel on 18 November 2023. But due to some reason there was change of plans and I wanted to cancel the ticket on 17 November 2023 i.e. 24 hours prior travel time. But due to the technical error in the […]

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Redbus not giving refund

Posted on by Consumer Court
Name of Complainant Anshika Kamboj
Date of ComplaintNovember 23, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I brought a bus ticket from red bus on 9 November 2023. Departure time of bus was 7:20 am 10/11/23 .I reached the bus stand (the location that was provided ) the exact location prior . Before 7:17 on 10 November. I doubted if that was the bus stand as I could see no bus […]

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