Redbus

Redbus

Name of Complainant Ashish khar
Date of ComplaintMarch 1, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked bus on 23 for 24 feb as previous bus was cancelled on redbus. When I was about to leave to board bus which I booked from red bus. I called bus operator and he told me that bus is not gonna travel and will receive refund within 48 hours. Then after I booked […]

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Cancellation of bus on the same day and not giving the refund in describing time line that is of 3-5 bank working days.

Name of Complainant Aryan Singh
Date of ComplaintFebruary 18, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked a bus from Redbus through Amazon from Royal Safari bus operator on 1st of February 2024 for the date of 10 February 2024 at 11:40pm from Delhi to Jim Corbett, Nainital. And then they cancelled the bus on the same day of journey at 11 am without giving me any other bus […]

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Redbus fraud

Name of Complainant A B
Date of ComplaintFebruary 13, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a seat from ranchi to dhanbad on 13/2/24 cat express via redbus. It was raining outside and the vent over my seat started pouring litres of dirty water. I complained to the conductor,he told that he will provide me a seat in petarwar but after reaching there he asked me to sit with […]

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Booked a bus in REDBUS and Operator cancelled but Redbus didnt done

Name of Complainant kishorechandra pollai
Date of ComplaintJanuary 31, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked a bus from srikakulam to chennai in redbus on 21-01-2023 the operator called and said that bus got cancelled but redbus didn’t cancelled the bus. The redbus support is telling that they will confirm and reach back since 10 days im getting the same response but they are not providing the refund.For […]

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bus operators cancelled the bus

Name of Complainant Rajendran
Date of ComplaintJanuary 22, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

my ticket was booked on 21.01.2024 for coimbatore to madurai on 22.01.2024 at 4.50pm. today(22.01.2024 @ 3.15pm) the bus operator has cancelled. there was no intimation beforehand where i was standing in the bustand. I contacted the travels “sri karpaga vinayaga travels” he was very rude and so impolite that he blared in the phone […]

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I booked volvo sleeper bus online from redbus and got cheaper class bus

Name of Complainant Tausif khan
Date of ComplaintJanuary 17, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked bus ticket on 15 January from Wardha to Pune. please find below bus information that I booked from red-bus, Name: Hans Travels (I) Private Limited, Volvo multi-Axle sleeper A/C (2+1) Ticket #: TT2F59015963 PNR: 307255735-3987132 Price: 1365 Rs. As per the ticket I was expecting volvo bus but I got the normal […]

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Redbus refuses to pay refund for cancelling ticket

Name of Complainant Yogendrasingh Rawat
Date of ComplaintJanuary 15, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My journey date is 27 Jan. Today i called redbus to cancel my ticket but they refused to cancel and told me it is against their policy to give refund. There are still 11 days left for journey and refused to pay refund Redbus refuses to pay refund for cancelling ticket was last modified: January […]

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Bus cancelled but I haven’t got my refund

Name of Complainant Shivam Mishra
Date of ComplaintJanuary 2, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

On 29 December 2023 I booked a ticket from Nashik to hyderabad of dated 30 December boarding from Nashik, dropping on 31 December at hyderabad via morning star travels via redBus through phone pe, on 30 I got a call that ur bus has been cancelled , u will receive ur refunds soon but today […]

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Bus cancelled by operator

Name of Complainant Subham
Date of ComplaintDecember 21, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked a bus for 22 Dec 2023 from Gurugram to Lucknow, but today (on 21 Dec 2023) at 3:49, the operator has cancelled the bus. When I connect to the customer care and asked them about alternate option then they declined to do so. They said you have to book again and new […]

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Bus operators cancelled the bus

Name of Complainant Lalitha
Date of ComplaintDecember 20, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My ticket was cancelled by the bus operator 2 times and the ticket price has become much higher than before when I booked this ticket when the price of this ticket was Rs 1200, now it has increased to Rs 3000. I was returning home on pongal festival and this fraud was done to me […]

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