OYO ROOMS

Check in Denied by the Property manager and the the refund amount of INR 1621 is ignored

Posted on by Consumer Court
Name of Complainant Kamal Kr Biswas
Date of ComplaintJune 7, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Oyo Has Confirmed me the booking id M85Y0581 at property ID: HYD1521 (O Collection Banjara Hills) ) and paid the INR 1621, but the check in was denied by property manager (also informed me that all the rooms are fully booked) and when I contact Oyo customer care, then the Executive told us to shift […]

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Scams occurring in oyo hotels.

Posted on by Consumer Court
Name of Complainant Mounika
Date of ComplaintMay 29, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We went to hyderabad on 27th of May 2023 for a trip. We booked a hotel named super oyo townhouse 196 De alphabet in oyo app for 2 rooms which costed 3136 which was paid online by me. After we reached the hotel the receptionist said there were no rooms available. I have contacted the […]

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Denied service for room after paying in advance

Posted on by Consumer Court
Name of Complainant Jatin Nanda
Date of ComplaintMay 24, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had been having pretty bad experience with booking with Oyo rooms while traveling to Bangalore.I had booked multiple rooms with one being paid advance for the entire stay of 6days/nights.While reaching at the place the hotel The red velvet denied us checkin and started misbehaving with us. Denied service for room after paying in […]

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OYO Rooms Fraud company – Stealing Indian Citizen’s money

Posted on by Consumer Court
Name of Complainant Sudheesh Kumar G
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My name is Pratheesh Kumar, and my friend’s name is Sudheesh Kumar g, recently we went to Chennai, Tamil Nadu to send my brother to his company project abroad. So, after finishing some checklist in Chennai, we booked a hotel room in Chennai which was nearby Chennai international airport, booking was done via OYO Rooms […]

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Mental harassment of heart patients and senior citizens, loss of money, refund not initiated.

Posted on by Consumer Court
Name of Complainant Pushpendra Singh
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked a room on 10 may 2023 for my old parents as they came to delhi for medical check up as my father and mother both are heart patients. The app stats that i need to 526rs online so i made the payment. The hotel Denied to check in as it was already paid. […]

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OYO rooms cheating

Posted on by Consumer Court
Name of Complainant ABIN DEV. V. S
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had booked an oyo room through the oyo app at Rs.580/- in Capital o vazhakkala at ernakulam, Kerala on 24/04/2023. But at the time of check in on 26/04/2023 the receptionist woman told me that i have to pay 1000+taxes extra for room. So i was denied to check in. When i contacted oyo […]

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Against oyo rooms. I paid full amount still the hotel denied me any rooms. On being asked as to why did they not tell me or cancel the booking. There straight reply was that talk to oyo.

Posted on by Consumer Court
Name of Complainant Ishaan garg
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Against oyo rooms. I paid full amount still the hotel denied me any rooms. On being asked as to why did they not tell me or cancel the booking. There straight reply was that talk to oyo. I called oyo and the representative replied that I can create another booking and he created another booking. […]

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Oyo Refund not done from Four Months

Posted on by Consumer Court
Name of Complainant Ali mahmood mohammed
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Refund of INR 2071 for the booking – Q98B8024 is still pending. We have greatly suffered as we are unable to check in , after OYO confirmed booking and rooms are not available in the hotel. Even after raising complain, ‘sm.escalations@oyorooms.com’ said , they have refunded , but said transaction is pending with bank , […]

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Not getting Refund After Cancellation

Posted on by Consumer Court
Name of Complainant Ratnesh Ladda
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We 3 friends done the booking at Collection O Hotel Kiwi International . From 27 April to 1st may Yesterday the fire took place nearby so the hotel electricity not there from yesterday so canceled our booking 2days booking I.e 29 and 30 April and the customer care of oyo done our booking at another […]

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Demanded extra money at checkin and didnt provide bill for amount paid.

Posted on by Consumer Court
Name of Complainant Pratik
Date of ComplaintApril 21, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a room in hotel orient comfort on 15th April through oyo app. I paid booking amount through app but when I reached hotel, they told me that booking is invalid and if I want to checkin I will have to pay extra tariff charges which is not mentioned anywhere in the oyo. As […]

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