NUEgo

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Fraud by Nuego

Posted on by Consumer Court
Name of Complainant Mudit
Date of ComplaintMay 23, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked the ticket from Nuego portal. While booking I have opted 20:00 (time of journey. The amount was deducted and I got the ticket of 8:00 AM. I immediately contacted the customer and they said either I have to cancel the ticket by bearing 350 rs as cancellation charges or I have to […]

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Complaint Against Nuego bus Service

Posted on by Consumer Court
Name of Complainant UNNATI SINGH
Date of ComplaintMay 21, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked an online ticket via Paytm for Nuego that was scheduled to arrive at 8am am on 21st may. I waited for 2 long hours on the stop and tried calling the bus operator at the number provided by them where i found out the phone was off and tracking wasn’t available as per […]

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Compaint regarding refund

Posted on by Consumer Court
Name of Complainant Aman passanger name -Anil
Date of ComplaintMay 10, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I Booked an online ticket via paytm for nuego that was scheduled to arrive at 11:30 and my father reach there at 11.00 behind of nuego lounge, I’ll be waiting till 11.20 then I call to customer care and ask for where is the bus and they said we are not able to track it […]

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Harassment by Nuego

Posted on by Consumer Court
Name of Complainant Puneet Pahuja
Date of ComplaintMay 8, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked an online ticket via Paytm for Nuego that was scheduled to arrive at 10:45 pm on 7th may (ticket snapshot attached for reference). I waited for 2 long hours on the stop and tried calling the bus operator at the number provided by them where i found out the phone was off and […]

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[RESOLVED] Fraudulent practices and harassment by Nuego staff

Posted on by Consumer Court
Name of Complainant Harsh Kumar Parashar
Date of ComplaintApril 20, 2024
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

Dear Sir/Ma’am, This is to inform you about my horrendous ordeal while boarding Nuego Bus from ISBT Delhi to Dehradun 11pm, 19th April 2024. It may be noted that I’m a frequent traveler and Nuego user, and most of the times I arrange online booking in advance. Likewise, at times, I tend to take ticket […]

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Amount deducted from bank but ticket got Cancelled

Posted on by Consumer Court
Name of Complainant Anurag Shriwas
Date of ComplaintApril 17, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

On 16th April 2024, 11PM, i paid Rs. 800 via GPAY against my 2 tickets to be booked from Bhopal to Indore for 19th April, 2024. But immediately after the amount got deducted from my bank account, Nuego showed that ‘Your ticket is not confirmed’, after which I have not received any refund till now. […]

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Amount Deducted from bank but ticket got Cancelled

Posted on by Consumer Court
Name of Complainant Anurag Shriwas
Date of ComplaintApril 17, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

On 16th April, 24, 11PM, I booked 2 tickets from Bhopal to Indore for the date 19-04-2024 and paid for it via GPAY. The amount was deducted from my account but i got a popup saying, your ticket is not confirmed. I have not received refund. Please help me regarding this as this is urgent […]

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[RESOLVED] Amount deducted but Ticket got cancelled Nuego Bus service

Posted on by Consumer Court
Name of Complainant Anurag Shriwas
Date of ComplaintApril 17, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

On 16th April, near 11 PM, I booked 2 tickets from Bhopal to Indore and paid for it via GPAY. The ticket amount of rs. 800 was deducted from my account but i got a popup saying my ticket is not confirmed. I have also mailed them with attached screenshot of the payment, which i […]

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The complaint is about wrong person being confirmed against my seat.

Posted on by Consumer Court
Name of Complainant Prince
Date of ComplaintMarch 23, 2024
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

I booked NUEgo bus from jaipur to Delhi and was waiting for the bus to arrive at the given location but the bus didn’t arrive. When I called the contact person in the message he said I am not the authorized person and that the correct person was already sitting on my seat. I was […]

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