NUEgo

Driver asking extra money for the luggage

Posted on by Consumer Court
Name of Complainant Mohit Tiwari
Date of ComplaintNovember 10, 2024
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

I am traveling from Dehradun to Gurgaon with two of my family members. So I purchased 3 tickets ofcourse. Now we put our luggage in the bus trunk when driver told me that they will charge extra for two boxes(one air fryer & one single gas stove). I purchased these in Dehradun so I am […]

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Conductor not being responsible and talking nonsense sense.

Posted on by Consumer Court
Name of Complainant Ankush Rana
Date of ComplaintSeptember 28, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

We have boarded the Delhi to Chandigarh Nuego electric bus from ISBT Kashmere Gate. Bus is supposed to stop at a charging station in Karnal known as Divine dhaba but as the charging stations were full with other buses, conductor didn’t even informed anyone that the bus won’t stop here and started moving. When I […]

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Luggage Damaged

Posted on by Consumer Court
Name of Complainant Confidential
Date of ComplaintAugust 21, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have travelled with my family in NueGo bus from Vijayawada to Hyderabad. In luggage cabin staff kept my baggage while at dropping it was damaged with powerful grease oil Also, that bus host was rude argued and said that was water in luggage cabin it will dry off in sometime but, that is grease […]

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Nuego travels was charging extra without any bill

Posted on by Consumer Court
Name of Complainant Basava Raju asu
Date of ComplaintAugust 16, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I am Basava Raju taken ticket in ISBT Kashmere gate bus stand from Delhi to Dehradun.They charged me 560 instead of 450 without any bill and amount details.Bus is with full of flies and not following standards.Please take proper action Nuego travels was charging extra without any bill was last modified: August 16th, 2024 by […]

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Ticket cancelled because of nuego fault

Posted on by Consumer Court
Name of Complainant Mahender
Date of ComplaintJuly 28, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Bus didn’t come at pick up location, I’ll call them they didnt answer , after some time there counter executive tell me that your ticket is cancelled because of some technical issues bus didn’t come and your money will be refunded with in 3 to 4 days Ticket cancelled because of nuego fault was last […]

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Bus stop due to technical fault and nuego company no solution reagarding this

Posted on by Consumer Court
Name of Complainant Jatin khurana
Date of ComplaintJuly 13, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir we were travelling in a Neugo bus and suddenly the bus stopped near Zirakpur due to some technical fault and for this the bus driver talked to the support team many times and the passengers also talked to the customer care but they did not provide any solution regarding this. Bus no. DL 51G […]

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Travel experience

Posted on by Consumer Court
Name of Complainant Mudit
Date of ComplaintJuly 9, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked my ticket from Chennai to Bangalore And my ticket number was 21 but there was only 20 seats available ….. improper information provided upon that ….there was no leg support….even after being a semi sleeper bus ….my seat was not at all bending and going back …..the whole 7-8 hrs I had to […]

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Refund not given by nuego

Posted on by Consumer Court
Name of Complainant Aakash
Date of ComplaintJuly 1, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked my ticket form jaipur to delhi , dur to some reason I canceled the ticket on 8 june 24 but its been almost 10 days the refund amount is not credited yet . The app is showing that the amount is refunded. Please be aware of these scams. Refund not given by nuego […]

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Bus Delayed for more than 1 hour and not picking up call

Posted on by Consumer Court
Name of Complainant Sreekanth
Date of ComplaintJuly 1, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked NUEGO electric bus from Hyderabad(Nizampet) to vijaywada for my father where boarding time given is 10.40 and the bus came at 12pm The bus has delayed for more than 1 hour and driver is not picking up call and after he came he is saying that Nuego owner is asked to not […]

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