NUEgo

Compaint regarding refund

Posted on by Consumer Court
Name of Complainant Aman passanger name -Anil
Date of ComplaintMay 10, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I Booked an online ticket via paytm for nuego that was scheduled to arrive at 11:30 and my father reach there at 11.00 behind of nuego lounge, I’ll be waiting till 11.20 then I call to customer care and ask for where is the bus and they said we are not able to track it […]

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Harassment by Nuego

Posted on by Consumer Court
Name of Complainant Puneet Pahuja
Date of ComplaintMay 8, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked an online ticket via Paytm for Nuego that was scheduled to arrive at 10:45 pm on 7th may (ticket snapshot attached for reference). I waited for 2 long hours on the stop and tried calling the bus operator at the number provided by them where i found out the phone was off and […]

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[RESOLVED] Fraudulent practices and harassment by Nuego staff

Posted on by Consumer Court
Name of Complainant Harsh Kumar Parashar
Date of ComplaintApril 20, 2024
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

Dear Sir/Ma’am, This is to inform you about my horrendous ordeal while boarding Nuego Bus from ISBT Delhi to Dehradun 11pm, 19th April 2024. It may be noted that I’m a frequent traveler and Nuego user, and most of the times I arrange online booking in advance. Likewise, at times, I tend to take ticket […]

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Amount deducted from bank but ticket got Cancelled

Posted on by Consumer Court
Name of Complainant Anurag Shriwas
Date of ComplaintApril 17, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

On 16th April 2024, 11PM, i paid Rs. 800 via GPAY against my 2 tickets to be booked from Bhopal to Indore for 19th April, 2024. But immediately after the amount got deducted from my bank account, Nuego showed that ‘Your ticket is not confirmed’, after which I have not received any refund till now. […]

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Amount Deducted from bank but ticket got Cancelled

Posted on by Consumer Court
Name of Complainant Anurag Shriwas
Date of ComplaintApril 17, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

On 16th April, 24, 11PM, I booked 2 tickets from Bhopal to Indore for the date 19-04-2024 and paid for it via GPAY. The amount was deducted from my account but i got a popup saying, your ticket is not confirmed. I have not received refund. Please help me regarding this as this is urgent […]

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[RESOLVED] Amount deducted but Ticket got cancelled Nuego Bus service

Posted on by Consumer Court
Name of Complainant Anurag Shriwas
Date of ComplaintApril 17, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

On 16th April, near 11 PM, I booked 2 tickets from Bhopal to Indore and paid for it via GPAY. The ticket amount of rs. 800 was deducted from my account but i got a popup saying my ticket is not confirmed. I have also mailed them with attached screenshot of the payment, which i […]

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The complaint is about wrong person being confirmed against my seat.

Posted on by Consumer Court
Name of Complainant Prince
Date of ComplaintMarch 23, 2024
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

I booked NUEgo bus from jaipur to Delhi and was waiting for the bus to arrive at the given location but the bus didn’t arrive. When I called the contact person in the message he said I am not the authorized person and that the correct person was already sitting on my seat. I was […]

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Nuegobus charges

Posted on by Consumer Court
Name of Complainant Radhika Mishra
Date of ComplaintMarch 23, 2024
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

The charges rate are increased by 150-250 sometimes by 7-800 even before a week before booking. Then they get reduced to be half at by near the time of departure. What kind of marketing strategies are they using. Nuegobus charges was last modified: February 11th, 2025 by Consumer Court

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Refund not yet received

Posted on by Consumer Court
Name of Complainant GUNASEKARAN
Date of ComplaintMarch 14, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear Sir, I booked and canceled my ticket on February 18, 2024, through your Nuego Bus Company mobile application. My registered mobile number is 8870177752, and my name is Gunasekaran. The PNR number is 3549059, and I made the payment through UPI with the ID gunasekaran1975@okhdfcbank. My UPI mobile number is 9443426458. Please provide information […]

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