Flipkart and Jeeves

Reg: Mobile complete protect claim with Jeeves and Flipkart

Posted on by Consumer Court
Name of Complainant Somashekar H
Date of ComplaintAugust 9, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

My mobile got Accidental damage and till 13th July 2023 I didn’t receive any updates / response so I called to the support number on 13th July 2023 at 03:26PM but they updated me as this complaint has been closed by their partner for not receiving the calls but actually I didn’t receive any calls […]

Read More...

Extended warranty of TV by Jeeves, purchased from Flipkart

Posted on by Consumer Court
Name of Complainant Neeraj Sharma
Date of ComplaintAugust 3, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Hi, I bought an 55” LED TV Unit of Kodak from Flipkart and purchased complete protection warranty from Jeeves which was listed on Flipkart site. Did not claim anything for 2 years and in 3rd year when TV was having display issues, I logged a call to Jeeves on 24th Jun’23, they sent engineer on […]

Read More...

I buy 3 year Complete Protection for brand new 4k TV from Flipkart, but Services not provided as per Commitment

Posted on by Consumer Court
Name of Complainant Nikita Chirag Raval
Date of ComplaintJuly 5, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I buy 55 Inch 4k TV from flip kart, and for feature issues i buy 3 year complete protection plan of Jeeves from flip kart, at once i saw some dark spots on screen , so i contact Jeeves costumer care on 2nd June 2023, from that date since 25 June i don’t get any […]

Read More...

Complaint on jeeves and flipkart mobile protection plan

Posted on by Consumer Court
Name of Complainant Ruthik
Date of ComplaintMay 25, 2023
Name(s) of companies complained against
Category of complaint Insurance
Permanent link of complaint Right click to copy link

I took jeeves protection paln on my mobile and it broke i sent it to them and they said they couldn’t find the part and offered me 80% of my invoice amount and asked me for bank details i have submitted them and its been three years and i never received my phone nor the […]

Read More...

Thomson TV after sale service not given

Posted on by Consumer Court
Name of Complainant Joyjit Ghosal
Date of ComplaintOctober 29, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I bought a Thomson 32 inch smart tv from flipkart on 07/05/2022 in 9 months EMI along with 2 yrs extended warranty, after few days, the backlight of the TV is fluctuating and after 07th sept, its completely blacked out. I ordered the TV for my neighbor Sraboni Ghosal and they are not comfortable enough […]

Read More...

Flipkart and jeeves are looting hard earn money

Posted on by Consumer Court
Name of Complainant Manoj Kumar jaiswal
Date of ComplaintSeptember 17, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Sir, I purchased Mi TV on 10 January 2021. Along with I also purchased 3 year complete protection plan. My TV accidentally damaged on 12th September, so I register complaint and technician visit on 13th September. Technician told me Panel will be changed. But on 15th September, I got call from jeeves IVR that you […]

Read More...

Update from Flipkart Customer Service for [Incident: IN22062319141593097653]

Posted on by Consumer Court
Name of Complainant RAJEEV RAJU ACHARY
Date of ComplaintAugust 3, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

2ND TIME I AM SUBMITTING THIS REQUEST ALMOST 3 MONTHS SUFFERING FROM WASHINE MACHINE SERVICE WORST SERVICE FROM JEEVES, FINALLY INFORMED REFUND TAKE BACK THIS MACHINE , I DONT WANT TO KEEP INSIDE MY HOUSE AS A WASTE BOX I AM IN ROAMING , AND AROUNF 5000RS STILL USED FOR COUTOMER CARE CALLING IN INDIA […]

Read More...

washing machine Repair

Posted on by Consumer Court
Name of Complainant RAJEEV RAJU ACHARY
Date of ComplaintJuly 22, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

mail send to the JEEVES – PURCHASED MACHINE FROM FLIP KART UNDER EXTENDED WARRANTY . MACHINE COMPLAINT THEY RECTIED AND REPAIRED BY TAKEN 2 MONTHS . AFTER REPAIR AGAIN COMPLAINT WITHIN 10 DAYS . NOW ALMOST 3 MONTHS MACHINE IN OUR HOME. BELOW MESAAGE SEND TO JEEVES 1. What happened to the device? – marq […]

Read More...

Refund scam

Posted on by Consumer Court
Name of Complainant Praveen kumar
Date of ComplaintJune 27, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Purchased 55 inch Tv in Flipkart, and i have purchased extended warranty for the same. My tv have some display issues and applied for the extended warranty. Further tv has been picked up by Jeeves technician on 25th of may and it’s bee more than one month no updates from services team side. I been […]

Read More...

Flipkart and jeeves consumer services pvt ltd

Posted on by Consumer Court
Name of Complainant Raman
Date of ComplaintMay 7, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered a Samsung Smart LED TV (80cm/32″ HD read, ED smart TV with voice search) having it’s order ID No.OD119566274519826000 dated 30.09.2020 with 3year complete protection from Jeeves consumer services Pvt Ltd having invoice No. EAAAAB04515661 dated 30.08.2020 for the period from 30.09.2020 to 29.09.2023. On 28.03.2022 TV facing power issue then I […]

Read More...