I buy 3 year Complete Protection for brand new 4k TV from Flipkart, but Services not provided as per Commitment

Name of Complainant Nikita Chirag Raval
Date of ComplaintJuly 5, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Nikita Chirag Raval:

I buy 55 Inch 4k TV from flip kart, and for feature issues i buy 3 year complete protection plan of Jeeves from flip kart,

at once i saw some dark spots on screen , so i contact Jeeves costumer care on 2nd June 2023, from that date since 25 June i don’t get any support from Jeeves . when i talk about legal complaint, then Jeeves technician came and take TV for repairing, today on 5th July 2023 they are come to install repaired TV, i observed that, my issue is solved, but other scratches in screen reflectors are appears and big white shadows are seen , so i denied to accept this unprofessionally repaired TV. I Cant believe any more on Jeeves Service. they committed to resolve issues in 21 days, but its over a month i cant get solution of my problem . i have 10 recorded conversation with Jeeves Costumer Care Executive, all time they said wait for 72 hours for response. now i want full refund of my product and complete protection plan.

Image Uploaded by Nikita Chirag Raval:

I buy 3 year Complete Protection for brand new 4k TV from Flipkart, but Services not provided as per Commitment

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