Amazon India

Defective product not returned and refunded

Posted on by Consumer Court
Name of Complainant Parkash Kumar Thapa
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Sir/ma’am, I ordered a drill machine on 30 August 2021 but it was delivered in a poor packaging with missing parts and damaged case of drill bits. I tried for replacement but the Amazon offered refund (the product was out of stock when I checked the possible reason). They promised to pick up the product […]

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making transactions to gaming website without approval/information

Posted on by Consumer Court
Name of Complainant GURVINDER KAUR
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

Dear Team Amazon has made following transactions to an unknown user using my AMAZON UPI, without my knowledge and approval. upon sending regular emails to resolve this, they are not attending and chosen to remain silent on this . Amazon is not supposed to auto debit my account for the following transactions to a gaming […]

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items not delivery at home

Posted on by Consumer Court
Name of Complainant Santosh Kumar
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

HI people’s goods and do not deliver them at home after booking and its agent calls and says that you take the product from here and call the place 40 to 50 km away and we refuse and speak If you come and give it at home, then they say that I will return your […]

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Cheated my Amazon India. They delivered wrong product but didn’t refund after successful return

Posted on by Consumer Court
Name of Complainant DIPAK
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On 29 September 2021, I ordered the below item from amazon and the price was Rs 2249 House of Quirk Universal Triple Seater Sofa Cover Big Elasticity Cover for Couch Flexible Stretch Sofa Slipcover (Triple Seater, Multi Prism), Polyester & Spandex, Multicolour Sold by HOUSE OF QUIRK and Fulfilled by Amazon. The item got delivered […]

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Item not delivered and refund not issued for the same

Posted on by Consumer Court
Name of Complainant M S Aravind Krishna
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Amazon order number – 405-2527430-6747564 Order date – 26-07-2021 Amount paid – Rs.1499/- Grievance details – I have ordered a sofa back cover as per the above referred order id to Amazon India and the delivery date was given as 03-08-2021. The full payment was made to Amazon India through Amazon pay UPI at the […]

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Damaged product delivered and not pickedup for return after 8 tries (on going)

Posted on by Consumer Court
Name of Complainant Biraj Ghosh
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

We received a damaged and used product (Order ID # 407-1973037-6621120 Rs:10,000/-) on 13th September, on 14th We raised a return request which was accepted but since then no one has ever called, messaged or visited our premises to pick the item up yet the pickup again falsely claimed that the customer had rejected the […]

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Defective laptop received, replacement or return is not taking place

Posted on by Consumer Court
Name of Complainant Suresh
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have received a defective Dell laptop on purchase from Amazon. When requested for a replacement it was denied and they said amount will be refunded after picking the defective piece. I accepted it and the defective piece supposed to be picked up on 23rd Sep but till now, no one has come to pick […]

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Order not received ( Order# 403-8767420-9905129 )

Posted on by Consumer Court
Name of Complainant Bhavin Mevawala
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have put new mobile order on 3 October and i haven’t received any update from Amazon customer care team regarding my order My order id is Order# 403-8767420-9905129 No proper response from Amazon India and their team is asking to wait for mote 5 to 6 working days, payment already done on 3rd October […]

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Amazon India

Posted on by Consumer Court
Name of Complainant Deepak Save
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I have ordered few basic necessity products for my aged grandmother and those items were returnable.. unfortunately my grandmother passed away today and the products delivered yesterday. I called and requested but Amazon person refused bluntly and said such reason we cannot take. The product should be Damaged, wrongly shipped, defective. I am fed up […]

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Amount debited but payment declined by Amazon

Posted on by Consumer Court
Name of Complainant Pallavi
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I was placing order on 26th sept for which amount debited frm bank account, got confirmation sms frm bank & also checked bank account which showed transaction id & confirmed payment 2 amazon. But till now dint get refund & amazon india refused 2 refund stating paymeny declined so we cant help. Bank confirmed yesterday […]

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