Amazon India

Amount debited but payment declined by Amazon

Posted on by Consumer Court
Name of Complainant Pallavi
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I was placing order on 26th sept for which amount debited frm bank account, got confirmation sms frm bank & also checked bank account which showed transaction id & confirmed payment 2 amazon. But till now dint get refund & amazon india refused 2 refund stating paymeny declined so we cant help. Bank confirmed yesterday […]

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Amazon delivery cancelled without any reason I cannot cancel because my EMI is generated

Posted on by Consumer Court
Name of Complainant Deepak
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

the delivery guy cancelled the delivery and i took an off to receive an item cause amazon policy says i need to check the item at the time of delivery it wont be retuned later. it was an emi payment i cannot cancel as it will block my card limit Amazon delivery cancelled without any […]

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Amazon account blocked by defaming me…Amazon claimed I returned items which is against their returned policy which is not right..

Posted on by Consumer Court
Name of Complainant Ambika
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Amazon blocked my account by telling I returned many items against their return policy which is not right..I am a prime member of Amazon.. the return agent never accept if the item is not matching with the image they have with them, they throughly check the tag, price tag, color etc etc before accepting the […]

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Order cancellation without intimation by the vendor

Posted on by Consumer Court
Name of Complainant Dilip Tamhane
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

We had booked a Lenovo laptop costing 54140/- the same was debited immediately to my credit card. Next day i received mail of cancellation of my order. when i called the call center they said the vendor has cancelled the order and refund will be done in 2-5 days, but the reason for cancellation in […]

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Different item received in the box when customer returned the order

Posted on by Consumer Court
Name of Complainant ALVIN SUPER STORE
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

We have received an order no. 405-2171658-2795505 on 11.Sep.2021 , we have dispatched or shipped the original product to the customer on the date 17.Sep.2021 order was delivered to the customer, on next day customer return the order and amazon courier team picked up the returned order but on date 28.Sep.2021 we have received the […]

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refund of order id : 406-6537735-8909941 amazon.in

Posted on by Consumer Court
Name of Complainant PARESH NAYAK
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear team, i have ordered Intel core I9 9900K Processor worth rs 40999/- on july 7, 2021 and i got my package on 8th july but item found defective and not working condition so i requested for the replacement. that replacement not done and after that i have multiple time requested for the return and […]

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Amazon – Not processing refund on returned items

Posted on by Consumer Court
Name of Complainant Tusharika
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I returned products as part of Order IDs 405-1537464-1546704 and 405-1236287-4848322 worth Rs 2777. Amazon says I returned incorrect items and hence they have thrown away my returned products. I returned the correct products to the pickup agent who in turn might have changed the product while delivering to the Amazon warehouse. They are not […]

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DAMAGED & OTHER BRAND LAPTOP RECIVE

Posted on by Consumer Court
Name of Complainant YOGESH
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Order # 404-3883480-3617153 I had ordered a laptop on 10th June. On 14th June I received a call that sir please tell me your order has been delivered then I said I haven’t got the order yet so how can I give you the OTP so he disconnected the call After that I got a […]

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Carrier AC 1.2 Ton

Posted on by Consumer Court
Name of Complainant Ayan Bhuiya
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I bought this AC on 12th September 2021. When the installation technician cam at my place, he asked for 3149rs for standard installation of the product excluding any extra charges but as per Amazon app, the standard installation charge is 999rs plus GST. So I raised a complaint on 14th Sep 2021 about it with […]

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Amazon has sold me the resale mobile as new Mobile

Posted on by Consumer Court
Name of Complainant Vikas Ingle
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear sir, I had purchased the Redmi Note 5 Pro (Gold, 4GB RAM, 64GB Storage) mobile through amazon in online sell on 13th of November 2021 having order number #403-4277774-7591538. In June i had faced the issue of mobile phone battery and as this mobile is having 1 year of warranty. I have visited the […]

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