Amazon Customer Service

Received wrong product and the investigation team says they sent the right item.

Posted on by Consumer Court
Name of Complainant Dandabattina Narayanaa Sagar
Date of ComplaintJune 9, 2023
Name(s) of companies complained against , ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a wireless dongle TP-Link 600 Mbps Wifi Wireless Network USB Adapter with Antennae (Archer T2U Plus) via order 31 May, 2023 / ‫405-7775763-9060311.,m They sent me the TP link 600 Mbps Wireless Network USB Adapter without Antennae (Archer T2U ) I sent them the clear pictures showing that the product received is without […]

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Wrong conclusion by returns team

Posted on by Consumer Court
Name of Complainant Krishnavamshi
Date of ComplaintFebruary 16, 2023
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Recently I ordered shoes from Amazon, ( order I’d:: 402-4304512-8422763 ) which after 1 day i came to know that they are of two different sizes. One shoe is of 9 and other one is of 10 size. I returned those shoes on Jan 30 and still I haven’t got my refund yet. After consulting […]

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I deposited money but it didn’t return my money

Posted on by Consumer Court
Name of Complainant Khushi durge
Date of ComplaintJune 17, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The one fraud website the name is Amazon customer service. He said me to registered on the this website and if you complete the task you will get commission. And mind is totally on his side and followed him. He said you will order product but it not deliver on your home. You will deposite […]

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Received different product and refund or replacement denied

Posted on by Consumer Court
Name of Complainant Venkatesh.M
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against , ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Order id-402-3240558-9636341 On 24th August, i had ordered a casio edifice bluetooth watch(EQB-1000) which costs- Rs31535. But received different watch from seller. I had an unboxing video of this watch also. So, I had requested them for replacement or direct refund. They took 2days time and accepted to take return that product. On 28th aug, […]

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Complaint against Amazon for not refunding the payment

Posted on by Consumer Court
Name of Complainant Pratik Bhosale
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against ,
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I have ordered 2 products from amazon on 24 june and cancelled on 26 June. As per amazon policy of refund they should refund money within 10 days. Still I dont got any refund from their side till this date. Products was Oneplus nord CE 5G 12gb 256 gb and Onplus wireless headphones. refund Order […]

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Wrong product delivered. Now not refunding my money nor replacing the product.

Posted on by Consumer Court
Name of Complainant Ojas Sawhney
Date of ComplaintJuly 3, 2021
Name(s) of companies complained against , ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear consumer court, Please help me, Order Number – 403-6764792-1497927 Order date – 20th Jun 2021 Order total – Rs 24999.00 Product- OnePlus Nord CE 5G (Charcoal Ink, 8 GB RAM, 128 GB Storage). Payment – Net Banking. I have received the wrong product inside the box. I complained to customer care for which every […]

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