Complaints Regarding Railways

Ticket got cancelled but amount not refunded

Posted on by Consumer Court
Name of Complainant Saranya
Date of ComplaintNovember 15, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Dear Sir/Madam, I have booked in irctc, journey date 25th October 2019. That was in a waiting list, it got cancelled automatically but I didn’t get my refund amount yet. Please find below ticket details. PNR No: 4607076257 Kindly do the needful. PFA. Regards, Saranya  Ticket got cancelled but amount not refunded was last modified: November 15th, […]

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Money Not Refunded by Paytm

Posted on by Consumer Court
Name of Complainant REENA SINGH
Date of ComplaintNovember 13, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

07-Nov-2019 (07-Nov-2019) TO TRANSFER INB IRCTC Rail Connect App 20191107067504722782IGAHKCBQQ2 TRANS 1,639.50 I WAS CANCELLED THIS TICKET AND REFUND INITIATED BY IRCTC BUT PAYTM NOT REFUNDED. Money Not Refunded by Paytm was last modified: November 13th, 2019 by Consumer Court

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MONEY NOT REFUNDED BY PAYTM

Posted on by Consumer Court
Name of Complainant REENA SINGH
Date of ComplaintNovember 12, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Transaction ID: 100002126481519 Transaction Date: 7 Nov 2019 Cancellation/Refund ID: 100000381361071 Refund Amount: 1430 Refund Date: 9 Nov 2019 MONEY NOT REFUNDED BY PAYTM was last modified: November 12th, 2019 by Consumer Court

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MONEY NOT REFUNDED BY PAYTM

Posted on by Consumer Court
Name of Complainant REENA SINGH
Date of ComplaintNovember 12, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Below payment Refund Initiated by Merchant But paytm not refunded please check and refund as soon as possible Transaction ID: 100002126481519 Transaction Date: 8 Nov 2019 Cancellation/Refund ID: 100000381361071 Refund Date: 9 Nov 2019 Refund Amount: 1430.0 MONEY NOT REFUNDED BY PAYTM was last modified: November 12th, 2019 by Consumer Court

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Complaint against IRCTC for refund on ticket cancellation

Posted on by Consumer Court
Name of Complainant B Anuradha
Date of ComplaintNovember 11, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

PNR: 6135827697, Train No .: 12851, Cancellation Id : 100000375240397,Cancellation Date : 18-Oct-2019 21:53:00 HRS , Refund Amount : 170.0 PNR:  4611730935, Train No .: 06010, Cancellation Id : 100000375240395, Cancellation Date : 18-Oct-2019 21:51:16 HRS, Refund Amount : 255.0     I booked 2 ticket through IRCTC site on Oct 18th,2019. On the same day I […]

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TRAIN DIVERTED BUT NO REFUND GIVEN

Posted on by Consumer Court
Name of Complainant R VARADARAJAN
Date of ComplaintNovember 3, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I booked online (IRCTC SITE) 11026 train for journey on 12-Oct-2019 from Chinchvad(CCH) to Panvel(PNVL). Train got diverted and hence I could not travel on that day. PNR : 8510550679 Journey date: 12-Oct-2019 Train No: 11026 I tried to file TDR online but always get message “No record found” I have raised issue in your […]

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Refund of TDR

Posted on by Consumer Court
Name of Complainant Antareep Chaudhuri
Date of ComplaintNovember 2, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

It was on 24/10/2019 I was traveling from Kharagpur Jn to NJP Jn via Karmabhoomi Express. The train was more than 3hours late and as per rules I filed a TDR against a family member of mine who couldn’t travel due to the inconvenience. The TDR was rightly registered as I even call the IRCTC […]

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refund amount got stuck at payment gateway from 5 months

Posted on by Consumer Court
Name of Complainant Kaustubh Singh
Date of ComplaintOctober 21, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I cancelled my booked train ticket on irctc pnr 2262628952  and was willing to get refund after some days i got a mail from irctc that refund has been processed but it was not credited in my account. I called IRCTC customer care and talked to senior officer , he told me that my payment […]

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