Ticket got cancelled but amount not refunded

Name of Complainant Saranya
Date of ComplaintNovember 15, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link
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Text of Complaint by Saranya:

Dear Sir/Madam,

I have booked in irctc, journey date 25th October 2019.
That was in a waiting list, it got cancelled automatically but I didn’t get my refund amount yet.
Please find below ticket details.
PNR No: 4607076257
Kindly do the needful.
PFA.
Regards,
Saranya 

Image Uploaded by Saranya:

Ticket got cancelled but amount not refunded

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