| Name of Complainant | |
| Date of Complaint | November 11, 2019 |
| Name(s) of companies complained against | IRCTC |
| Category of complaint | Railways |
| Permanent link of complaint | Right click to copy link |
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PNR: 6135827697, Train No .: 12851, Cancellation Id : 100000375240397,Cancellation Date : 18-Oct-2019 21:53:00 HRS , Refund Amount : 170.0
PNR: 4611730935, Train No .: 06010, Cancellation Id : 100000375240395, Cancellation Date : 18-Oct-2019 21:51:16 HRS, Refund Amount : 255.0
I booked 2 ticket through IRCTC site on Oct 18th,2019. On the same day I have cancelled two tickets and those PNR details are mentioned above. I have already contacted customer care many times. As per the policy with 7 working days refund should be initiated and credited to users. Today is 11th Nov 2019. Till now I have not received any refund amount. There is no proper response from IRCTC and they are not considering the issue on priority.
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