Complaints Regarding Hotels & Restaurants

Cancellation Issues

Posted on by Consumer Court
Name of Complainant Michelle Hung
Date of ComplaintJune 9, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am writing to you to raise an issue about: Agoda The issue that I have experienced was: I requested the date change from 2nd – 4th August between Agoda and the Suncliff Hotel. This morning, the Suncliff Hotel – reservations manager replied me that Agoda are lying on this one an agent spoke to […]

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Order cancellation

Posted on by Consumer Court
Name of Complainant Arshad Ali Shaik
Date of ComplaintJune 9, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered on swiggy (#169324348333) It got accepted and app was showing as food is being prepared, after waiting for 45 minutes the order was canceled saying items are not available. 1. Why was the order accepted? 2. Why I was kept waiting for food for more than 45 minutes? 3. Swiggy do not […]

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Booked property not provided

Posted on by Consumer Court
Name of Complainant Mishŕi Das
Date of ComplaintJune 8, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked a room in Super Oyo Collection O 22693 Tashi Norling at Tibet Road, Arithang, Gangtok for my relative, Vinay Kumar from June 6, 2023 to June 9, 2023 through Agoda under booking ID 960688709 by paying Rs. 5595 . Reservation voucher uploaded. But the said property outrightly refused any such booking saying nothing […]

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Expiry beer sold

Posted on by Consumer Court
Name of Complainant Gurinder Singh
Date of ComplaintJune 8, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have complaint to wine and beer shop Who sell expired beer in their shop And he is abusing after i asked for why you sold expired beer Please help Expiry beer sold was last modified: June 8th, 2023 by Consumer Court

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Food was not delivered but they charge for delivery charge and taxes

Posted on by Consumer Court
Name of Complainant Mohanram g
Date of ComplaintJune 8, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

have ordered food from zomato app and after ordering the delivery executive took more than 1 hour to deliver it so I raised a query with the customer executive that where is my order and they enquired and they said delivery executive is not picking up the call so they asked me what would you […]

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Zomato

Posted on by Consumer Court
Name of Complainant sandeep sharma
Date of ComplaintJune 7, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Please note that I have ordered trough Zomato as on 01 June 2023 and Hotel name is Chaayos chai+snacks=Relax . Please note I payed trough online for this order . My order status shows delivered but I did not get my order at 11:06 am and I was waiting for this . I am trying […]

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OYO Hotel Check in Denied by the Property manager and Oyo refused to refund the amount of INR 1621

Posted on by Consumer Court
Name of Complainant Kamal Kr Biswas
Date of ComplaintJune 7, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had booked an room in Oyo with Booking ID- M85Y0581, Property Name – Collection O Banjara Hills Near GVK One Mall (property ID: HYD1521) Hyderabad dt. 05-06-23. When I reached at the Hotel, property manager told there is no rooms are available and our booking details also was there with the name Kamal Kr. […]

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My order is not delivered

Posted on by Consumer Court
Name of Complainant Richa singh
Date of ComplaintJune 7, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have order cake and bouquet from my flower app they accept the order and after one day they cancel my order and didn’t refund my amount . They are not responding to email or phone call My order is not delivered was last modified: June 7th, 2023 by Consumer Court

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I have ordered blue berry cake but i received something different which smells very bad.

Posted on by Consumer Court
Name of Complainant Khushi Gupta
Date of ComplaintJune 7, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered blue berry cake but i received different cake which smells bad . I have ordered blue berry cake but i received something different which smells very bad. was last modified: June 7th, 2023 by Consumer Court

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Food not delivered but money got deducted

Posted on by Consumer Court
Name of Complainant Simpy manohar
Date of ComplaintJune 7, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food it took atleast 2 hrs to give clarification dat my order has been cancelled..nd also i didn’t got my refund also…nd there is no way I can contact customer support for refund Food not delivered but money got deducted was last modified: June 7th, 2023 by Consumer Court

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