Complaints Regarding Hotels & Restaurants

Fraud by Karma resorts and Hospitality rebranded as Valorah Resorts And Hospitality

Posted on by Consumer Court
Name of Complainant Jignesh Brahmbhatt
Date of ComplaintJuly 20, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Valorah (karma resorts and hospitality) Cheated me after I joined they changed from Karma resorts to Valorah and when I tried to book online they refused or denied providing stay, I wasted 48000 in this company Cheated by Karma resorts and Hospitality now rebranded as Valorah Resorts And Hospitality was last modified Cheated by Karma. […]

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Complain against Agoda for providing false information about hotel room and charged 4 times higher than the room charge.

Posted on by Consumer Court
Name of Complainant Subrat Kumar Mallick
Date of ComplaintJuly 20, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked a hotel room from Agoda for Puri Trip from 24th June to 25th June 2023. During searching hotels Agoda showed GoRoomgo Srikhetra Swargadwar Puri Hotel costing Rs. 3054. Also shown the pictures of hotel attracting conditions ensured providing free wifi, parking etc. So i booked the room costed me Rs. 2782 after promotional […]

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Bad service by Dunzo and Eatclub

Posted on by Consumer Court
Name of Complainant bhavisha joshi
Date of ComplaintJuly 20, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

For #LPMEMN order the location on map was showing incorrect. Has raised request for same immediately, also explained delivery partner on the same. Still, delivery executive went to different location and denied to come. There are two issues i faced here: 1. Delay in preparation and dispatch 2. Delay in delivery by their partner Dunzo […]

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Swiggy

Posted on by Consumer Court
Name of Complainant Kuldeep Kumar
Date of ComplaintJuly 19, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am an food order by swigi time 8:30 but not delivered at a time on 21 minutes restaurant chillis restaurant and last 10:27 cancelled my food order this time closed every restaurant how to manage food..if swigi my order cancelled in timely I managed other sources of food. Swiggy was last modified: July 20th, […]

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Room was not provided as promised and refund was not processes

Posted on by Consumer Court
Name of Complainant Vishnu Sudarsanan
Date of ComplaintJuly 19, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked and paid for a room through OYO online. I was not admitted and had to sleep on the street at midnight. Refund was also not processed. The helpdesk keeps hanging the call on me Room was not provided as promised and refund was not processes was last modified: July 19th, 2023 by Consumer […]

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Received wrong order and swiggy is denying to refund the money

Posted on by Consumer Court
Name of Complainant Sushmita Gholap
Date of ComplaintJuly 19, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered 500 gm cake through swiggy and received a pastry against the same. I raised many complaints for the same however haven’t got any response from them. They didn’t send the correct order nor refunded the amount Received wrong order and swiggy is denying to refund the money was last modified: July 19th, 2023 […]

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Order placed and not delivered after two hours cancelled the order without the customer consent and processed the refund

Posted on by Consumer Court
Name of Complainant KS PRadeep
Date of ComplaintJuly 19, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had placed the order #172839509005, with a delivery time of 30 mins and the order was not delivered after 2 hours when I called up they cancelled the order and processed the refund and saying you can place a fresh order again. I was waiting for two hours of my time for the order […]

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Incorrect order received

Posted on by Consumer Court
Name of Complainant Priya
Date of ComplaintJuly 19, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order Details: Order ID: 172256886088 Restaurant: Domino’s Delivery Address: c 164 shiv shiva residency sector 63a noida Order Placed On: 12july 10:30 Description of the Problem: Upon receiving my order, I noticed several discrepancies that need to be addressed. Firstly, the items I had selected from the Domino’s menu were not included in the delivery. […]

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Frauds from royal Hilton club pvt.ltd.

Posted on by Consumer Court
Name of Complainant Hariom Pankaj
Date of ComplaintJuly 19, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Royal Hilton club pvt.ltd. member called me for gift holiday voucher for couple. We went reputed hotel.. n royal Hilton members tell 3 years plan for national n international Holiday against Rs.45000 . But when I called for booking again n again but no body picked call for booking even also blacklisted my number. Frauds […]

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Food order delivery related

Posted on by Consumer Court
Name of Complainant Debashree dash
Date of ComplaintJuly 19, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order food from swiggy but the delivery partner didn’t delivered the food but in my app showing that your order was delivered Food order delivery related was last modified: July 19th, 2023 by Consumer Court

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