Complaints Regarding Hotels & Restaurants

Order placed and not delivered after two hours cancelled the order without the customer consent and processed the refund

Posted on by Consumer Court
Name of Complainant KS PRadeep
Date of ComplaintJuly 19, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had placed the order #172839509005, with a delivery time of 30 mins and the order was not delivered after 2 hours when I called up they cancelled the order and processed the refund and saying you can place a fresh order again. I was waiting for two hours of my time for the order […]

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Incorrect order received

Posted on by Consumer Court
Name of Complainant Priya
Date of ComplaintJuly 19, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order Details: Order ID: 172256886088 Restaurant: Domino’s Delivery Address: c 164 shiv shiva residency sector 63a noida Order Placed On: 12july 10:30 Description of the Problem: Upon receiving my order, I noticed several discrepancies that need to be addressed. Firstly, the items I had selected from the Domino’s menu were not included in the delivery. […]

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Frauds from royal Hilton club pvt.ltd.

Posted on by Consumer Court
Name of Complainant Hariom Pankaj
Date of ComplaintJuly 19, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Royal Hilton club pvt.ltd. member called me for gift holiday voucher for couple. We went reputed hotel.. n royal Hilton members tell 3 years plan for national n international Holiday against Rs.45000 . But when I called for booking again n again but no body picked call for booking even also blacklisted my number. Frauds […]

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Food order delivery related

Posted on by Consumer Court
Name of Complainant Debashree dash
Date of ComplaintJuly 19, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order food from swiggy but the delivery partner didn’t delivered the food but in my app showing that your order was delivered Food order delivery related was last modified: July 19th, 2023 by Consumer Court

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Extra charging on cool drinks

Posted on by Consumer Court
Name of Complainant Shameem Karuthedath
Date of ComplaintJuly 19, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This is really bad about saying this type of complaints, shop keepers are selling for connect their lives, but this type of selling take them to big problems , Many of shop keepers from villages and towns are selling cold drinks , and they deducting more than mrp on every bottle they sale. Some of […]

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birthday cake was melted/product quality is bad

Posted on by Consumer Court
Name of Complainant KUSUM
Date of ComplaintJuly 19, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

14th july was my birthday and i had ordered the birthday cake via Swiggy. i received melted cake (without mentioned name and happy birthday on the cake )and showed him (delivery boy) he’s also agreed to complaint/returned for the cake. i told the delivery boy to returned the cake but he’s refused to returned due […]

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Worm in Fruit Salad Order From Swiggy

Posted on by Consumer Court
Name of Complainant Sagar
Date of ComplaintJuly 18, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Today I placed an order from Swiggy a restaurant name Healthy nutrition diet, it was a fruit salad suddenly I found a creppy worm moving on the piece of watermelon, I complained to Swiggy they are not provided me with any resolution. Kindly look into the matter and do the needful Worm in Fruit Salad […]

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Refund Of Money

Posted on by Consumer Court
Name of Complainant Lavina Waghalekar
Date of ComplaintJuly 18, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomato cancelled my order after 40 minutes of waiting because the delivery guy delivered the order at the wrong place and their chat support does not work at all. They promised a refund in 48 hours and it’s been 3 days with no trace of any refund not replying to any messages Refund Of Money […]

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Issue faced with order placed in Domino’s

Posted on by Consumer Court
Name of Complainant GVenkata Sriram
Date of ComplaintJuly 18, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had placed an ordered on Domino’s app and the status is shown as placed and the order was not delivered. I had waited for 2 hours but not delivered. I had connected customer care also but is proper response from them they had connected to store but they are telling your order was not […]

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