Complaints Regarding Hotels & Restaurants

Cheating with customer. Ordered two iteams, paid for two and received one iteam.

Posted on by Consumer Court
Name of Complainant Naresh Sharma
Date of ComplaintMarch 26, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered two iteams at Zomato. One was food thali, second one was kaju burfi. But I received one iteam food thali. Zomato denied to give refund the money or provide the same iteam with same or other vendors When I called to their vendor, they asked to arrange rider by Zomato. But Zomato […]

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Zomato Complaint: Order not delivered & money not refunded

Posted on by Consumer Court
Name of Complainant Neeraj khatri
Date of ComplaintMarch 24, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir/madam this is with reference to my order screenshot of which attached, the order was of amount Rs 197 with Baskin Robins, I had provided correct address in the profile of zomato app as you can check but the delivery boy Sandeep did not deliver me the order because location was wrong in the […]

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Forceful Charging of Service Charge

Posted on by Consumer Court
Name of Complainant A Saluja
Date of ComplaintMarch 24, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I went to a Cafe called ”cafe MRP” at Connaugt Place, New Delhi yesterday i.e 23 March 2019. I ordered liquor and food but when it was time to pay the bill they has put a service charge of 10%. I told them to remove that as it is on the discretion of the customer […]

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Shirt is very bad aur dusra ordar bhej diya hai

Posted on by Consumer Court
Name of Complainant Ashish yadav
Date of ComplaintMarch 23, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Mujhe replecment chahiye ya phir refund chahiye galat work karte hai app log maine mang ways kuchh aur ya gaya kuchh aur ye sab 100% wrong hai…………………………………………. Shirt is very bad aur dusra ordar bhej diya hai was last modified: March 23rd, 2019 by Consumer Court

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Zomato Ordered food was contaminated

Posted on by Consumer Court
Name of Complainant Ishwarya N
Date of ComplaintMarch 22, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered death by chocolate in cream and cremay, velachechry brach today morning. Once it received the food quality makes some smell. Immediately I have reported to that shop but their response is worst and they cut the call. I tried calling them but they didn’t pick up. So I started chatting with zomato […]

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Zomato Irresponsible customer service

Posted on by Consumer Court
Name of Complainant Amritha sankar
Date of ComplaintMarch 22, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Myself Amritha Sankar, ordered online in zomato and the order got cancelled stating the restaurant didn’t had that particular food and asked me to order with ano teen restaurant and I did the same ordered with another restaurant and later I got a call from a zomato personnel stating that second restaurant also don’t have […]

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Zomato Valet frustration on customer

Posted on by Consumer Court
Name of Complainant Shreyas Singh
Date of ComplaintMarch 21, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order from zomato as usual. Suddenly I get a call from my zomato valet, he’s getting angry and talking rudely to me saying he has delivered in those apartments 4-5 times already. Am I the consumer who’s order he’s getting first time today responsive for keeping track how many orders he’s does here and […]

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Rotten Food Delivered By Zomato

Posted on by Consumer Court
Name of Complainant Sourabh Bhattacharjee
Date of ComplaintMarch 21, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi I ordered food from zomato with order number 1285567584. The Delivered food was rotten smelly asked zomato to payback the wasted money however didn’t get. Rotten Food Delivered By Zomato was last modified: March 21st, 2019 by Consumer Court

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Food – very spicy

Posted on by Consumer Court
Name of Complainant Oviya
Date of ComplaintMarch 20, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

today evening around five  I ordered chilli parotta from  hotel sarabhavan ( puducherry) no one can bear that much spice.I got burning sensation .even my head is paining.when I asked them about this they asked me have I ever eaten chilli parotta before.They ask me whether I want someother order instead of refund.either I want […]

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Zomato Complaint: Worst food Quality making me ill and didn’t get refunded for the same

Posted on by Consumer Court
Name of Complainant Shashank Dwivedi
Date of ComplaintMarch 20, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Today i ordered from zomato application from a restaurant sahi zaika and the food was alterated and spoiled plus the quality was worse… a bite fron the food was making vomiting… The food was taken back by the restaurant and not even refunded for the same… online Payment have been made through the app already […]

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