Complaints Regarding Hotels & Restaurants

Food not received_ No refund providing

Posted on by Consumer Court
Name of Complainant Indurthi Ramya
Date of ComplaintSeptember 16, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered a food on 13/09/2019 with order I’d:2027488650 of Rs.136/- for which I did not receive the order and it is marked as delivered in app and I haven’t received the refund yet.Always customer service representatives are asking me wait for 48 which I did already but no response from them.very worst experience […]

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Cancellation charges

Posted on by Consumer Court
Name of Complainant Rohit
Date of ComplaintSeptember 13, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered for the food from a restaurant on zomato app for total amount 478 rs at 20:08 hours. The order was placed at 20:08 hours and I cancelled the order at 20:09 hours. Now zomato is levying the full amount of bill as the cancellation fees. that is totally wrong.  In this case you […]

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Denied check in at oyo hotel

Posted on by Consumer Court
Name of Complainant CHANDRA SHEKHAR TIWARI
Date of ComplaintSeptember 13, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am a wizard member at OYO.I denied to stay at oyo17218 on sep 07,2019 and still no response from OYO even after prepaid payment. Booking ID OCJW2510 This is customer satisfaction by oyo? Totally dissapointed by oyo..worst service ever.. CHANDRA SHEKHAR TIWARI 9792779000 Denied check in at oyo hotel was last modified: September 13th, […]

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Unnecessary Amount deducted at Zomato food app

Posted on by Consumer Court
Name of Complainant Saurabh Dubey
Date of ComplaintSeptember 12, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Home address was right still food was delivered and amount is also deducted. Unnecessary Amount deducted at Zomato food app was last modified: September 12th, 2019 by Consumer Court

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Zomato Complaint: Incorrect order received and no response for chat and email

Posted on by Consumer Court
Name of Complainant Mohammed Mohideen
Date of ComplaintSeptember 12, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered a food on 6th of sept in zomato application and received an incorrect item. I raised a query in Zomato chat app thrice but no response. Eventhough i raised this concern via email as well but still i have not received any response from them. My order num is 1499857570. My email […]

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Received wrong order

Posted on by Consumer Court
Name of Complainant ABHILASH
Date of ComplaintSeptember 9, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i hav ordered jeera rice and chilli fried rice. received a paneer dish instead of chilli fried rice. And got nothing support from restaurant. I very much hungry at this time. No customer support from zomato. Received wrong order was last modified: September 9th, 2019 by Consumer Court

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Zomoto cheated me

Posted on by Consumer Court
Name of Complainant Mohan kumar
Date of ComplaintSeptember 8, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomoto without delivering food to me they have marked me that they already delivered food to me  in their app i asked for refund they said thatvthey wont refund kindly do me needdul Zomoto cheated me was last modified: September 8th, 2019 by Consumer Court

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Restraunt not removing service charge

Posted on by Consumer Court
Name of Complainant Vaibhav Gupta
Date of ComplaintSeptember 7, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I asked the restraunt to remove service charge but it did not abide. I also had the manager sign the bill, stating that the service charge will removal request of the consumer was not agreed by the restraunt Restraunt not removing service charge was last modified: September 7th, 2019 by Consumer Court

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Online food deliver By swiggy from Arab street

Posted on by Consumer Court
Name of Complainant Prakash
Date of ComplaintSeptember 4, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order food through swiggy app from the Arab street, Ashok Nagar.the rice is uncooked (very hard) not boiled properly, oily. it seems to the item not meet the standard of Arab street my order id: -50653899532, Rs:-160 after swiggy30 offer. so many similar complaints but they only take this as feedback. Online food deliver […]

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