Complaints Regarding Hotels & Restaurants

Zomato delivery – Missing items and no refund also

Posted on by Consumer Court
Name of Complainant Meghana Hiremath
Date of ComplaintSeptember 24, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered for food from zomato on September 2nd, 2019. 2 items were missing in that order. When asked to the delivery boy, he told to contact zomato customer care. And he asked for phone and rated his service as 5 star. Then I contacted the customer care. I have attached the screenshot of […]

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Zomato Complaint: ORDER PAID BUT NOT RECEIVED

Posted on by Consumer Court
Name of Complainant SUSHANT MAHAJAN
Date of ComplaintSeptember 23, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This is to certify you that I have ordered the food from Zomato online food ordering app from manjeet chicken restaurant and paid the amount by Paytm for Rs 315. I ordered the food @9.30 pm on 22/09/2019 but my order was not delivered at my home but the status for the order showed as […]

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Fraud and abusive customer service ll Modern Inn

Posted on by Consumer Court
Name of Complainant Md Aaquib
Date of ComplaintSeptember 22, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Sir, I am valuable customer of yours since long but eventually I have been abused by a fraudulent activity with the booking ID 9204024584,the booking was made on 11th Sept with the confirmation from the so called hotel representative “Abinash Patra” the hotel category is under couple friendly hence I had the confirmation of […]

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Amount deducted but food is not delivered

Posted on by Consumer Court
Name of Complainant Indrani
Date of ComplaintSeptember 20, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered pizza from oven Story on September 4.amount is deducted but pizza not delivered. Till now they are not refunded my money. My order number is 29664486 Amount deducted but food is not delivered was last modified: September 20th, 2019 by Consumer Court

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Zomato cake order

Posted on by Consumer Court
Name of Complainant Ankita Patel
Date of ComplaintSeptember 19, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, My name is Ankita. i have ordered cake online form sassy teaspoon. I called restaurant to cancel the order in 5 mins and restaurant was ready to do but the zomato was not ready saying the food is being prepared. I don’t understand if I have ordered a cake why will they prepare the […]

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Charging extra money

Posted on by Consumer Court
Name of Complainant Shubham shrivastava
Date of ComplaintSeptember 19, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I bought a cold drink (maza) from a road side dhabha(f2dhabha)  at Ring road RAIPUR. Print rate was 35rs and they charged me 45. I argued them ,but they said they charge this much only. Charging extra money was last modified: September 19th, 2019 by Consumer Court

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Bad Food

Posted on by Consumer Court
Name of Complainant Kaushal
Date of ComplaintSeptember 18, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food on 18/09/2019 from Zomato,  Food was not good and on complaimg they have given only Rs. 27/- Coupon code but doesn’t give full refund…. Very poor service from Zomato Bad Food was last modified: September 18th, 2019 by Consumer Court

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Zomato charged me for food that was never delivered.

Posted on by Consumer Court
Name of Complainant Muskan Goel
Date of ComplaintSeptember 17, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from zomato. My order id is 1249416351. It was a prepaid order of 998rs. My order was never delivered and the status shows it delivered. I have been chatting with the zomato support team since long and they just ask me to wait. Why the hell should i pay for something i […]

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Food not received_ No refund providing

Posted on by Consumer Court
Name of Complainant Indurthi Ramya
Date of ComplaintSeptember 16, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered a food on 13/09/2019 with order I’d:2027488650 of Rs.136/- for which I did not receive the order and it is marked as delivered in app and I haven’t received the refund yet.Always customer service representatives are asking me wait for 48 which I did already but no response from them.very worst experience […]

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Cancellation charges

Posted on by Consumer Court
Name of Complainant Rohit
Date of ComplaintSeptember 13, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered for the food from a restaurant on zomato app for total amount 478 rs at 20:08 hours. The order was placed at 20:08 hours and I cancelled the order at 20:09 hours. Now zomato is levying the full amount of bill as the cancellation fees. that is totally wrong.  In this case you […]

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