Complaints Regarding Hotels & Restaurants

Zomato cake order

Posted on by Consumer Court
Name of Complainant Ankita Patel
Date of ComplaintSeptember 19, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, My name is Ankita. i have ordered cake online form sassy teaspoon. I called restaurant to cancel the order in 5 mins and restaurant was ready to do but the zomato was not ready saying the food is being prepared. I don’t understand if I have ordered a cake why will they prepare the […]

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Charging extra money

Posted on by Consumer Court
Name of Complainant Shubham shrivastava
Date of ComplaintSeptember 19, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I bought a cold drink (maza) from a road side dhabha(f2dhabha)  at Ring road RAIPUR. Print rate was 35rs and they charged me 45. I argued them ,but they said they charge this much only. Charging extra money was last modified: September 19th, 2019 by Consumer Court

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Bad Food

Posted on by Consumer Court
Name of Complainant Kaushal
Date of ComplaintSeptember 18, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food on 18/09/2019 from Zomato,  Food was not good and on complaimg they have given only Rs. 27/- Coupon code but doesn’t give full refund…. Very poor service from Zomato Bad Food was last modified: September 18th, 2019 by Consumer Court

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Zomato charged me for food that was never delivered.

Posted on by Consumer Court
Name of Complainant Muskan Goel
Date of ComplaintSeptember 17, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from zomato. My order id is 1249416351. It was a prepaid order of 998rs. My order was never delivered and the status shows it delivered. I have been chatting with the zomato support team since long and they just ask me to wait. Why the hell should i pay for something i […]

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Food not received_ No refund providing

Posted on by Consumer Court
Name of Complainant Indurthi Ramya
Date of ComplaintSeptember 16, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered a food on 13/09/2019 with order I’d:2027488650 of Rs.136/- for which I did not receive the order and it is marked as delivered in app and I haven’t received the refund yet.Always customer service representatives are asking me wait for 48 which I did already but no response from them.very worst experience […]

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Cancellation charges

Posted on by Consumer Court
Name of Complainant Rohit
Date of ComplaintSeptember 13, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered for the food from a restaurant on zomato app for total amount 478 rs at 20:08 hours. The order was placed at 20:08 hours and I cancelled the order at 20:09 hours. Now zomato is levying the full amount of bill as the cancellation fees. that is totally wrong.  In this case you […]

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Denied check in at oyo hotel

Posted on by Consumer Court
Name of Complainant CHANDRA SHEKHAR TIWARI
Date of ComplaintSeptember 13, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am a wizard member at OYO.I denied to stay at oyo17218 on sep 07,2019 and still no response from OYO even after prepaid payment. Booking ID OCJW2510 This is customer satisfaction by oyo? Totally dissapointed by oyo..worst service ever.. CHANDRA SHEKHAR TIWARI 9792779000 Denied check in at oyo hotel was last modified: September 13th, […]

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Unnecessary Amount deducted at Zomato food app

Posted on by Consumer Court
Name of Complainant Saurabh Dubey
Date of ComplaintSeptember 12, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Home address was right still food was delivered and amount is also deducted. Unnecessary Amount deducted at Zomato food app was last modified: September 12th, 2019 by Consumer Court

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Zomato Complaint: Incorrect order received and no response for chat and email

Posted on by Consumer Court
Name of Complainant Mohammed Mohideen
Date of ComplaintSeptember 12, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered a food on 6th of sept in zomato application and received an incorrect item. I raised a query in Zomato chat app thrice but no response. Eventhough i raised this concern via email as well but still i have not received any response from them. My order num is 1499857570. My email […]

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Received wrong order

Posted on by Consumer Court
Name of Complainant ABHILASH
Date of ComplaintSeptember 9, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i hav ordered jeera rice and chilli fried rice. received a paneer dish instead of chilli fried rice. And got nothing support from restaurant. I very much hungry at this time. No customer support from zomato. Received wrong order was last modified: September 9th, 2019 by Consumer Court

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