Complaints Regarding Hotels & Restaurants

Didn’t receive my order or refund from zomato

Posted on by Consumer Court
Name of Complainant Anirudh Jayanthi
Date of ComplaintNovember 3, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed an order on Zomato on 6th October. I didn’t receive my order and my money was also not refunded. I kept mailing them and they always reply with same message that they ll refund it within 48 hours but i still didn’t receive my refund. Didn’t receive my order or refund from zomato […]

Read More...

Zomato Customer service rude and unethical behavior, forced to collect order 1 km away from the delivery address or the order will be cancelled and i lose money and food was spilled in the bag

Posted on by Consumer Court
Name of Complainant Rajesh K
Date of ComplaintOctober 31, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sub: Order Number: 2137336304 I experience very bad behavior from Zomato customer service person and the food delivery person today. I ordered from 2 restaurants today in Pune from Zomato. 1 from Cake N Ballon and 2nd one from Taareef Restaurant. The delivery from cake n ballon was delivered on time at my doorstep but […]

Read More...

Late delivery of food order by Zomato

Posted on by Consumer Court
Name of Complainant Amit Pawar
Date of ComplaintOctober 29, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food through zomato app from hotel Indish in Delhi at 2023h and delivery time shown on the app was 2112h. However, even after 2112h it was showing as food was being cooked in the kitchen. So, I called the restaurant wherein I was informed by Mr. Manish that there was a slight delay […]

Read More...

Amount not refunded by homestay when cancelled due to cycloan

Posted on by Consumer Court
Name of Complainant Deepti Bhat
Date of ComplaintOctober 28, 2019
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked a homestay in Suragi Holiday Homes, Kumta. I called up the property and did the booked. However, due to cycloan Kyarr and Gokarna regions being severely affect, I reached out to the property owner(Meets) to cancel the stay and refund the amount.  The owner paid no heed to customer emotions and infact started […]

Read More...

Order issue with zomato

Posted on by Consumer Court
Name of Complainant Amrita Thakur
Date of ComplaintOctober 26, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed order from zomato and they have delivered a spoiled cake and when I raised a complain they told me that their vendor confirmed that the order was fine from their end and gave me a credit of 108 point ..when I asked them to get my order replaced they denied I reached […]

Read More...

Zomato and Burger Singh Charged for 2 Burgers and supplied only 1

Posted on by Consumer Court
Name of Complainant Pradeep Sharma
Date of ComplaintOctober 26, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Deepinder, Wanted to bring a bizarre issue to your notice that your customer support refused to resolve and asked me to get in touch with you. I ordered some burgers as per attached bill and they sent me only 1 burger against a BOGO offer on Udta Punjab 2.0 but charged me for 2 […]

Read More...

Zomato Served non veg to a pure vegetarian family

Posted on by Consumer Court
Name of Complainant Annant Manocha
Date of ComplaintOctober 23, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Team, I am writing this letter to file a complaint about the food that was delivered to me At my home 12:30 am (23-10-2019). I am sorry to inform you that your food was unsatisfactory at such level. Which spoiled our mood at all. It was fist time when we saw chicken in our […]

Read More...

hotels are highly increased to normal meal rates

Posted on by Consumer Court
Name of Complainant G. Chinna babu
Date of ComplaintOctober 22, 2019
Name(s) of companies complained against , ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

sir i am from srikakulam district, A.P., sir i am kindly inform you that, the Hotels in Srikakulam city normal Food rates are highly increased in day by day but food qualities is very poor. at the time normal poor people to get buy the meals. the govt. not taking any action against to Hotels […]

Read More...

Fraud done to me by Chef Choice in picnic garden kolkata 700039

Posted on by Consumer Court
Name of Complainant Debomita Biswas
Date of ComplaintOctober 21, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Chef Choice a food home delivery company in picnic garden Kolkata 700039 is a big fraud enlisted in JustDial beware from them,they take advance payment saying as refundable security deposit but once u become fed up of their rotten food and wish to stop the service and ask for refund they will stop taking your […]

Read More...

Refund issue with zomato

Posted on by Consumer Court
Name of Complainant Tanveer kaur
Date of ComplaintOctober 21, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had placed an order of nutella cake with zomato and they delievered a wrong product and the company had actuallly agreed to the fact that a wrong product was delievered.It was on 25th of september when i placed the order . Since then i have been trying to reach them. They reply to the […]

Read More...