Complaints Regarding Hotels & Restaurants

money is not refunded even after oyo cancelled booking

Posted on by Consumer Court
Name of Complainant aditya gorti
Date of ComplaintDecember 18, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Booked accommodation through oyo booking id IVVA0577 and paid advance of 2210rs but hotel didn’t provided the accommodation and even oyo customer support is unable to provide the accommodation in alternate locations so they mentioned they are refunding. Creates a ticket and mentioned it will be refunded in 7 to 14days but it’s been more […]

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Broken the religious

Posted on by Consumer Court
Name of Complainant Aanya
Date of ComplaintDecember 18, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have order the paneer tikka masala rice bowl they deliver me the chicken bowl i am pure vegeterian person eat club is no customer support or mail also they just coopy and paste the same sentence .Eat club is not comoensate for the big mistake .poora dharam brasht kr diya h or ab koi […]

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I have order food from swiggy app and food was not deliver till time

Posted on by Consumer Court
Name of Complainant Durgesh
Date of ComplaintDecember 17, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir, i order food from swiggy app, without OTP approval they have deliver food somewhere else, I have contacted with customer care executive he is directly saying that we are not repairing you or not sending the food also. at the time of discussion I asked him to contact your manager, they put phone […]

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Sold me a subscription by giving wrong information

Posted on by Consumer Court
Name of Complainant Victor Nandi
Date of ComplaintDecember 16, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomato asked me to renew my Gold subscription by promising a certain benefit (called On Time Guarantee, OTG) along with a few others. I purchased the subscription and did not receive the benefit. On contacting them, they said that the OTG benefit has been discontinued and there is nothing they can do about it. I […]

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No Help from Swiggy

Posted on by Consumer Court
Name of Complainant Prithvi Paul
Date of ComplaintDecember 16, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 14th December 2023, I ordered food from Swiggy at 1.20 pm waited till 2.40 pm for the food to get delivered. Initially the delivery time showed 35-40 mins but after waiting for 1.5 hours I sought help from customer support, they said that they are also not able to connect to the delivery partner. […]

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Missing food items in swiggy delivery

Posted on by Consumer Court
Name of Complainant Abhinav P Nair
Date of ComplaintDecember 16, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We had ordered food worth around 2000 rupees from swiggy.We ordered 3 identical items worth 199 each, out of which we received only one. We contacted swiggy customer support but they were dismissive and said that the best they can do is issue a 90rs coupon. This is not a fair compensation and we want […]

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Telegram hotel booking scam

Posted on by Consumer Court
Name of Complainant Pothireddy Manikanta
Date of ComplaintDecember 14, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have received message in telegram regarding part time job. once I sent yes message to the recruiter the agent contact me through telegram only and she explained this is hotel promoting work. The name of the company is Hilton company and online platform services. this is automatic reservation system we need just reserve the […]

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OYO rooms se 391₹ refund karvane ke liye request latter

Posted on by Consumer Court
Name of Complainant Shubham shrivastava
Date of ComplaintDecember 14, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sir mene G star oyo hotel bhopal me 391₹ ki paid booking ki thi 12-13 tarikh ko but owner ne paid booking accept krne se mana kr diya or fir mujhe cash 700₹ ka dusra room lena pada but mera jo 391₹ ka amount paid tha vo fasa hua hai to mujhe refund karvana hai […]

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Non veg food delivered instead of Veg

Posted on by Consumer Court
Name of Complainant Rakesh C Jakati
Date of ComplaintDecember 14, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed an order for Dilliwala Paneer Makhani bowl ( VEG ) on Swiggy. Instead of veg I have been given chicken biryani that too with Veg label. This is unacceptable as I am pure vegetarian. Now swiggy may tell this is issue of NH1 kitchen but swiggy has to be held responsible because […]

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