Eat Club

Ordered food from eat club

Name of Complainant Prajwal
Date of ComplaintDecember 28, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

So 2 days back I ordered food from eat club app I used referral code of my dads to get the available offer avail it was that if u refer to a new account and on your first order u get half of the points after ordering i received one item less plus no coins […]

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Broken the religious

Name of Complainant Aanya
Date of ComplaintDecember 18, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have order the paneer tikka masala rice bowl they deliver me the chicken bowl i am pure vegeterian person eat club is no customer support or mail also they just coopy and paste the same sentence .Eat club is not comoensate for the big mistake .poora dharam brasht kr diya h or ab koi […]

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Eat Club scams money

Name of Complainant Tisha Tejwani
Date of ComplaintDecember 8, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

The eat club company or the new eat club app was going through some technical issues in the payment gateway and I was trying to place a order for which the money got debited but the order was not placed and I have been calling them for the past 10 days and they still haven’t […]

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EatClub not refunding money

Name of Complainant Ni
Date of ComplaintOctober 26, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Had immediately cancelled an order on EatClub app, didn’t receive any refund. It only shows processed. No response from customer care other than automated messages. EatClub not refunding money was last modified: October 26th, 2023 by Consumer Court

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Didn’t receive my refund

Name of Complainant Janvi Pawar
Date of ComplaintJuly 30, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We ordered our food however that application was hanging adue to which the in the map location was something else the delivery guy called us and asked us if he can cancel the order we said yes however he didn’t cancel the saying stating the agent support team is not answering so please check on […]

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Money got debited but order not placed

Name of Complainant Gaurav R Yadav
Date of ComplaintJuly 5, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered food of worth 187 Rs using EatClub. My balance got debited but order not placed. Also I did not get my money back. There is no way to contact or complaint about it to them. Money got debited but order not placed was last modified: July 5th, 2023 by Consumer Court

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Worst customer support

Name of Complainant Sneha
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered a bowl from NH1 and selected a time slot from 1:00 to 1:30p.m. The order was still not dispatched around 2:00 p.m. I tried their customer support but for my 5-6 messages replied with a apology message after taking their sweet time. Meanwhile the restraunt manager was not picking up my calls. Worst […]

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Deliverd non- veg food intead of veg

Name of Complainant Ajay Chhonker
Date of ComplaintAugust 21, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Today was the day of Janmasaktami and I was fasting too. After coming from the office at night, I ordered veg food, but I was sent non-veg. When I spoke to the customer care, they asked me to refund Rs 200, whereas my order was for Rs 384. On the one hand, my religion was […]

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