Complaints Regarding Hotels & Restaurants

Stale food delivered by Zomato

Posted on by Consumer Court
Name of Complainant Jatin Joshi
Date of ComplaintJuly 1, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered a sweet dish (Rasmalai) from Zomato app. The item was stale, it had sour smell and couldn’t be consumed. And that day itself I raised the complaint to there customer care about it. So the resolution they offered me 2 days later is, “we have communicated it to our restaurant partner, be […]

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Order delivered at wrong location but company denied for helping me

Posted on by Consumer Court
Name of Complainant Laksh
Date of ComplaintJune 28, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered two burgers from burger king through zomato app . After 15 minutes the delivery man calls and said the order is here but the location he had of mine was wrong i told him that he is at wrong location but he refused to agree that and after few seconds i got notification […]

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Complaint against cancellation policy of ZOMATO

Posted on by Consumer Court
Name of Complainant Riya Sarkar
Date of ComplaintJune 28, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Respected Sir/Mam, I am a customer named Riya Sarkar, I placed an order today dated 27/06/2020 at 05:05pm, ORDER NUMBER 1977640112, Phone number: 8967883664. It was a paid order from my side via UPI, an amount of rupees 256 for 2 plate egg biryani  from Zaika biryani house, a screenshot is attached regarding the details […]

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SWIGGY THEFT MY HARD EARNED MONEY

Posted on by Consumer Court
Name of Complainant Sachin Sharma
Date of ComplaintJune 28, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered Food at 1 am in the morning worth 200 rupees and suddenly i realized my phones battery is low so as an alternative measure i called the restraunt manger from alternative phone and asked him to share my alternative phone to delivery boy and before starting the ride delivery boy has a word […]

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Neither food nor refund by Swiggy

Posted on by Consumer Court
Name of Complainant Priyanka Nath
Date of ComplaintJune 23, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food on 21st June 2020 from Rang De Basanti Dhaba via swiggy. When I found that the food did not reach me on time, I tried calling the delivery agent. He did not pick up. Tried to contact swiggy and they were available only via chat. On chat whenever I enquired about the […]

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I ordered 2 plates of biryani, mentioned 1000ml Each having 4peices in each plate, but delivered only 4 peices of chicken in all

Posted on by Consumer Court
Name of Complainant Sneha
Date of ComplaintJune 23, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On complaining the zomato executive said, that the restaurant delivers sufficient quantity no matter what is mentioned in the menu, and they wont rectify their mistake. On saying that I’ll order agian please make sure they deliver 8pieces they said they’ll deliver on time and no mention or assurance of the quantity. I ordered 2 […]

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Set top box not functioning

Posted on by Consumer Court
Name of Complainant Saba Altaf Masoodi
Date of ComplaintJune 23, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Weak signal local authorities when contacted did hear. Complaint booked through customer care n no results Set top box not functioning No one listens to we people only they take money online and ignore It’s always painful Set top box not functioning was last modified: June 23rd, 2020 by Consumer Court

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Dominos pizza ordered not received no refund

Posted on by Consumer Court
Name of Complainant Ravikumar
Date of ComplaintJune 21, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered dominos pizza 140 Rs. It came after 1.30 hrs . So i didn’t lift the call and didn’t took the order . The guy left but refund not provided after 3 weeks also Dominos pizza ordered not received no refund was last modified: June 21st, 2020 by Consumer Court

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Incorrect deliveries by Zomato

Posted on by Consumer Court
Name of Complainant Yogesh
Date of ComplaintJune 20, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have order three toast sandwhich from preeti sandwich kopri with order number:1638616059 but we received Only two toast sandwiches and one plain sandwich where i have paid for 3 toast sandwiches i need to complaint on this as i think that it is an inappropriate service i look forward to uninstall this application as […]

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