Complaints Regarding Hotels & Restaurants

Wrong item received

Posted on by Consumer Court
Name of Complainant Nidhi Agarwal
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Team, i received wrong item in my order rather than the one i ordered, i ordered Gravy paneer chilli and they charged me for that item but instead of which they gave me a filthy paneer starter of lesser value my order no is: Order #102856309169 my registered mobile no is 8013829044 Wrong item […]

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Order from zomato

Posted on by Consumer Court
Name of Complainant Raj kothari
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have order from zomato from ice cream parlour I cancel the order within 15 sec to change the outlet bcoz i was taking more time Zomato did not refund me Bcoz order was ready in 15 sec N i have order family pack Order from zomato was last modified: May 2nd, 2021 by Consumer […]

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Zomato order issue

Posted on by Consumer Court
Name of Complainant Sudhindra babu
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered 2 jumbo kalmi kabab, 2 rumali roti and 2 butter naan through Zomato. But received partial order only, like instead 2 jumbo klami kabab only on small kabab and only butter naan was delivered. No rumali was there, when I try to connect with customer service, they made me wait for more […]

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Not providing refund for missing items

Posted on by Consumer Court
Name of Complainant Vishnu sagar v
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Items were missing from my order for order #102485210337 but when I asked for refund they denied saying we are unable to find out the issue,I’m fed up of follow-ups. Even though it’s not a big amount I don’t know how many people they have cheated in this manner. Not providing refund for missing items […]

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Worst job of my life in zomato

Posted on by Consumer Court
Name of Complainant Jagadeesh
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I worked for zomato for one week in chennai. I start my delivery job at 11 am to 10 pm due to covid restrictions. And I worked 34 hours in 4 days but at 5th day they suspended my app and I got notifications that my bgv is failed ( background verification) I contacted the […]

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Non veg food provided by Zomato instead of Veg item(Impact on religious sentiments)

Posted on by Consumer Court
Name of Complainant Ambalika Sarkar
Date of ComplaintApril 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello My name is Ambalika Sarkar and i have ordered Veg sweet corn soup from Momo & Adda through Zomato application, but I have been provided with Chicken sweet corn soup, my mother is a vegetarian and she was served the bon veg dish….once she had the first spoon she realised it was non veg […]

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Zomato not following food safety

Posted on by Consumer Court
Name of Complainant Prakhar S Nair
Date of ComplaintApril 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from zomato, the rider temperature was taken 12 hours before, again i ordered food this morning they are following the same pattern. When i complaint them about this, they just transfer my chat and says let me transfer u to someone Zomato not following food safety was last modified: April 25th, 2021 […]

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Swiggy didn’t deliver my order

Posted on by Consumer Court
Name of Complainant Tanmoy Ghosh
Date of ComplaintApril 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 23/04/2021 I ordered in Swiggy for my lunch at 3 PM. In the app it was showing delivery time at 3.35 PM. Even at 4 PM I didn’t get the delivery. In the app delivery partner’s position was not moving for long time. His phone number was not reachable. Then I tried to reach […]

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non veg food delivered instead of veg ordered food

Posted on by Consumer Court
Name of Complainant Vicky
Date of ComplaintApril 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Team, Shameful service!!! I ordered one veg Manchurian and one non-veg chicken fried rice. I received non-veg chicken Manchurian instead of Veg Manchurian. My partner who is a veg person ate non-veg food assuming it is veg. Order id: 3187848110  TipsyTopsy bakers Chanda Nagar Order food Veg Manchurian and received Non-veg chicken dish. Please find […]

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