Complaints Regarding Hotels & Restaurants

Have a look at this review of Masala Kitchen, Munirka, New Delhi on @Zomato — https://zoma.to/review/64292129

Posted on by Consumer Court
Name of Complainant Prasiddha Sriraman
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Today we ordered food in the restaurant  Masala Kitchen, Munirka, New Delhi.i received food packed in a reused medicine covers.It was really scary to eat the food due to covid fear.Even after raising my concern in zomato no action was taken. Have a look at this review of Masala Kitchen, Munirka, New Delhi on @Zomato […]

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Restaurant sended wrong order without my permission

Posted on by Consumer Court
Name of Complainant Tanay kanodia
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered black forest cake but send any different cake without asking me whether I want that or not. When I asked them to refund me or resolve they talked very rudely and when I said to them that this cake is no use of me as no one likes the flavour, they said […]

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Burnt food

Posted on by Consumer Court
Name of Complainant Mohit Bhargava
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered the food via zomato from a cafe called chaska. they sent me the burnt food i wanted my food to be reordered but they provided refund only. i want strict action against the cafe Burnt food was last modified: May 23rd, 2021 by Consumer Court

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Incorrect order delivered

Posted on by Consumer Court
Name of Complainant Tanay
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Swiggy delivered me incorrect order. I ordered black forest cake but swiggy delivered me any other different cake I want refund of my order as this cake is totally waste for me and I have lost my money Incorrect order delivered was last modified: May 23rd, 2021 by Consumer Court

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Ordered food for 6 item and received only 5 items no response from delivery boy as well as from Zomato customer care service I showed all the proofs

Posted on by Consumer Court
Name of Complainant Ravi
Date of ComplaintMay 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Ordered food for 6 item and received only 5items no response from delivery boy as well as from Zomato customer care service I showed all the proofs Ordered food for 6 item and received only 5 items no response from delivery boy as well as from Zomato customer care service I showed all the proofs […]

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Full Refund not provided by Swiggy for food quality issue

Posted on by Consumer Court
Name of Complainant Praveen
Date of ComplaintMay 14, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have an issue with quality of an order (Order ID 1036446074) I placed with a Restaurant via Swiggy on Sunday 9th May.  One of the items which costs Rs.27 per piece (I ordered 5 no )was not fresh food and was of sub quality after multiple reheating. In the past, I had complained about […]

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Poor food quality delivered

Posted on by Consumer Court
Name of Complainant Varshir
Date of ComplaintMay 14, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

1. I have ordered from kaishav fast food.. although item was delivered on time…but the food quantity and quality was very poor…you should see the review of the restaurant…all the review  shows that this restaurant does not deserve zomoto Poor food quality delivered was last modified: May 14th, 2021 by Consumer Court

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Delivered item and described menu doesn’t match

Posted on by Consumer Court
Name of Complainant Prajit kumar laha
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 8th of may a order was given to HOTMENU resturant but the delivered item doesn’t match with the described menu. This was informed to customer support immediately but no action was taken. Mail also has been forwarded but nothing has been done yet. Order id -2910824770 Generated ticket id- 8120894 Delivered item and described […]

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Issue with Zomato Order

Posted on by Consumer Court
Name of Complainant Narasimhan RV
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Team,   Placed oder for cucumber raitha and mentioned in instructions for cooking : less spicy and less green chillies   I received oder with spicy cucumber raitha and many green chillies Issue with Zomato Order was last modified: May 13th, 2021 by Consumer Court

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Complaint against Zomato valet

Posted on by Consumer Court
Name of Complainant Samarpita Dash
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I want to file a complaint against a Zomato valet,when he called me for the delivery , I told him to come at my doorstep as it’s late night so I can’t come downstairs. He told me that I also can’t come bcz it’s late night. Then after sometimes I received a call from Zomato […]

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