Complaints Regarding Hotels & Restaurants

Wrong food delivery.. delivered non veg (chicken) in place of paneer palak

Posted on by Consumer Court
Name of Complainant Alok bansal
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order no- 62039826 we ordered palak paneer meal.. in place of which we were given chicken palak dish which looked similar to palak paneer.. (we were not able to differentiate as we are pure veg marwadi). after eating  it almost completely we realised some fibrous content and when we checked the pics with out non […]

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Refund issues at swiggy

Posted on by Consumer Court
Name of Complainant Nikhil g
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order No: 104163644463 Dear Sir / Madam, I am writing to you to raise an issue about: Online Food Odering The issue that I have experienced was: We had placed an order with swiggy from restaurant ” Truffles” 2 items. Chicken burger and chicken pasta. The delivery guy had to deliver 2 orders on the […]

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Data leak and mental harassment

Posted on by Consumer Court
Name of Complainant Yogesh Saroya
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had raised this with zomato on may 2 and still it’s not resolved and I raised the same in twitter but feeling soo helpless. I was abused by one female representative over call and this was not over there, she also forwarded my number and I had received threat calls from random person… I […]

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About my Zomato order

Posted on by Consumer Court
Name of Complainant Pratik Shinde
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Actually i had ordered from the zomato and firstly they had promised a delivery time of 12:20-12:30pm then later the delivery time changed to 12-30-12:40pm then again the delivery time changed to 12:35-12:45 then later because of the extended delivery time I canceled my order and asked for fast refund to order from other hotel. […]

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Have a look at this review of Masala Kitchen, Munirka, New Delhi on @Zomato — https://zoma.to/review/64292129

Posted on by Consumer Court
Name of Complainant Prasiddha Sriraman
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Today we ordered food in the restaurant  Masala Kitchen, Munirka, New Delhi.i received food packed in a reused medicine covers.It was really scary to eat the food due to covid fear.Even after raising my concern in zomato no action was taken. Have a look at this review of Masala Kitchen, Munirka, New Delhi on @Zomato […]

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Restaurant sended wrong order without my permission

Posted on by Consumer Court
Name of Complainant Tanay kanodia
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered black forest cake but send any different cake without asking me whether I want that or not. When I asked them to refund me or resolve they talked very rudely and when I said to them that this cake is no use of me as no one likes the flavour, they said […]

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Burnt food

Posted on by Consumer Court
Name of Complainant Mohit Bhargava
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered the food via zomato from a cafe called chaska. they sent me the burnt food i wanted my food to be reordered but they provided refund only. i want strict action against the cafe Burnt food was last modified: May 23rd, 2021 by Consumer Court

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Incorrect order delivered

Posted on by Consumer Court
Name of Complainant Tanay
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Swiggy delivered me incorrect order. I ordered black forest cake but swiggy delivered me any other different cake I want refund of my order as this cake is totally waste for me and I have lost my money Incorrect order delivered was last modified: May 23rd, 2021 by Consumer Court

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Ordered food for 6 item and received only 5 items no response from delivery boy as well as from Zomato customer care service I showed all the proofs

Posted on by Consumer Court
Name of Complainant Ravi
Date of ComplaintMay 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Ordered food for 6 item and received only 5items no response from delivery boy as well as from Zomato customer care service I showed all the proofs Ordered food for 6 item and received only 5 items no response from delivery boy as well as from Zomato customer care service I showed all the proofs […]

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Full Refund not provided by Swiggy for food quality issue

Posted on by Consumer Court
Name of Complainant Praveen
Date of ComplaintMay 14, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have an issue with quality of an order (Order ID 1036446074) I placed with a Restaurant via Swiggy on Sunday 9th May.  One of the items which costs Rs.27 per piece (I ordered 5 no )was not fresh food and was of sub quality after multiple reheating. In the past, I had complained about […]

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