Complaints Regarding Hotels & Restaurants

Non veg food provided by Zomato instead of Veg item(Impact on religious sentiments)

Posted on by Consumer Court
Name of Complainant Ambalika Sarkar
Date of ComplaintApril 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello My name is Ambalika Sarkar and i have ordered Veg sweet corn soup from Momo & Adda through Zomato application, but I have been provided with Chicken sweet corn soup, my mother is a vegetarian and she was served the bon veg dish….once she had the first spoon she realised it was non veg […]

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Zomato not following food safety

Posted on by Consumer Court
Name of Complainant Prakhar S Nair
Date of ComplaintApril 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from zomato, the rider temperature was taken 12 hours before, again i ordered food this morning they are following the same pattern. When i complaint them about this, they just transfer my chat and says let me transfer u to someone Zomato not following food safety was last modified: April 25th, 2021 […]

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Swiggy didn’t deliver my order

Posted on by Consumer Court
Name of Complainant Tanmoy Ghosh
Date of ComplaintApril 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 23/04/2021 I ordered in Swiggy for my lunch at 3 PM. In the app it was showing delivery time at 3.35 PM. Even at 4 PM I didn’t get the delivery. In the app delivery partner’s position was not moving for long time. His phone number was not reachable. Then I tried to reach […]

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non veg food delivered instead of veg ordered food

Posted on by Consumer Court
Name of Complainant Vicky
Date of ComplaintApril 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Team, Shameful service!!! I ordered one veg Manchurian and one non-veg chicken fried rice. I received non-veg chicken Manchurian instead of Veg Manchurian. My partner who is a veg person ate non-veg food assuming it is veg. Order id: 3187848110  TipsyTopsy bakers Chanda Nagar Order food Veg Manchurian and received Non-veg chicken dish. Please find […]

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Ordered veg but Not veg food delivered labbeledcas veg

Posted on by Consumer Court
Name of Complainant Vyakhya sirohi
Date of ComplaintApril 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered veg food from saundi potli today and they delivered food with chicken pieces in them. It was navratri time and also I’m a vegetarian. This is a non sense thing to be done. The bill and also the label on pack significantly said it’s veg. Being an advocate I’m gonna sue this stupid […]

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I have received stale food totally food

Posted on by Consumer Court
Name of Complainant Nikhil Dhuriya
Date of ComplaintApril 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This restaurant is providing bad order bad products and smelly stale unhygienic and insect found from food. I want my refund and I want call back from zomato I have received stale food totally food was last modified: April 25th, 2021 by Consumer Court

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Bad service from Zomato

Posted on by Consumer Court
Name of Complainant Supriya
Date of ComplaintApril 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomato delivered the food which was all messed up, spilled. Packaging was all wet and torn because of that. It was very unsafe looking at the current covid situation. Bad service from Zomato was last modified: April 25th, 2021 by Consumer Court

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Damaged cake was delivered

Posted on by Consumer Court
Name of Complainant Vivek Reddy
Date of ComplaintApril 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

the order id is :- 3129331833 Email:- vivekreddysem4@gmail.com I have ordered a cake from sai bakers Almost the top of the cake was damaged I m attaching the pics, PFA   Damaged cake was delivered was last modified: April 25th, 2021 by Consumer Court

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Refund from Zomato

Posted on by Consumer Court
Name of Complainant Shiraz Ahmed
Date of ComplaintApril 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

As per compensation policy of Zomato I was supposed to get 100% compensation but they gave only 40%. I have mails which clearly says that a full refund will be initiated but that never happened. Everytime I make a complaint with Zomato, they send a message that full refund will be initiated and close the […]

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