Complaints Regarding Hotels & Restaurants

Non veg food delivered instead of Vegetarian

Posted on by Consumer Court
Name of Complainant Shubit Rakshit
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello, I ordered a portion of veg momos and veg manchow soup on Sunday, August 1, 2021 from Goregaon Social, Mumbai through Zomato. The portion of momos was filled with chicken and my wife who is a strict vegetarian took a bite of it thinking it was vegetarian momos. The mental agony and the sheer […]

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Highly abusive hotel owner

Posted on by Consumer Court
Name of Complainant Ravi Naidu
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed the order on zomato.The valet was Nilesh Ujjainkar. We waited for more than 90 mins.And each time we spoke to the Valet, he politely replied that he is not getting any positive reply from the owner. I then went to the restaurant Rangoli near Ravet. On enquiring on the order, i asked on […]

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Received wrong order multiple times

Posted on by Consumer Court
Name of Complainant Sundar
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Received a wrong for multiple times that mistake completely from restaurant side and delivery boy side also, they sent beef biryani instead of chicken biryani. I ordered chicken biryani. Received wrong order multiple times was last modified: August 8th, 2021 by Consumer Court

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Order cancelled after delivery time line

Posted on by Consumer Court
Name of Complainant Paramesh
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I was placed order 31st july 2021 and delivery slot is aug 1st 10am to 1pm. Its shows processing since morning. Called customer care multiple time. Finally after 1pm they are saying out of stock and cancelled the order Order cancelled after delivery time line was last modified: August 8th, 2021 by Consumer Court

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I got different item from Zomato ( pizza king )

Posted on by Consumer Court
Name of Complainant Vikas meena
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered pizza pasta combo but I got different item. I got different item from Zomato ( pizza king ) was last modified: August 8th, 2021 by Consumer Court

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Got uncooked and raw food

Posted on by Consumer Court
Name of Complainant Adarsh Gupta
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order id:- 3689852622 I had ordered all 3 items of paneer but everything was raw and dry and uncooked it was not eatable.. in the early morning i had to go through this very disappointing.. Got uncooked and raw food was last modified: August 8th, 2021 by Consumer Court

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Poor quality of food

Posted on by Consumer Court
Name of Complainant Krithika
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered in Zomato two classic zinger burger from kfc . Order I’d 3660518923. The quality of the burger was poor . When we reached the outlet they respond negligently we asked for refund they say refund will not be provided. Poor quality of food was last modified: July 31st, 2021 by Consumer Court

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Money charged on card but no booking confirmation on agoda app

Posted on by Consumer Court
Name of Complainant Suneha Kasal
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked a hotel on agoda app and I was charged 11,100 on my card but I have not received any booking confirmation. Money charged on card but no booking confirmation on agoda app was last modified: July 31st, 2021 by Consumer Court

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