Complaints Regarding Hotels & Restaurants

Oyo hotel room deduct my payment and after that not allow to visit in hotel and not refund my money and after talking with customer care they denied to send my money and visit in hotel

Posted on by Consumer Court
Name of Complainant Ashish ranjan
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sir i beg to say that i book online hotel room by oyo hotel booking they deduct my money and after that they cancelled my booking then i call to coustmer care they denined to refund my payment back and they also denind to visit in hotel i paid for that sir my oyo booking […]

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Worm in food

Posted on by Consumer Court
Name of Complainant Anand kamble
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Ordered lemon chicken and received chicken curry with WORM from ZOWORMO. I have been trying to receive a proper resolution but even after SEVERAL hrs there is no resolution. And your customer care is saying that I can’t get the refund. WormWorm I paid for wormRolling on the floor laughing#ZOWORMO Worm in food was last […]

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Zomato is derived the food with leakage.

Posted on by Consumer Court
Name of Complainant Shridhar
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomato is derived the food with leakage. The curry is completely spill on delivery boy. The Customer care is adamant to return the money. Order id: 3498227404 (30, Sep 2021) how to escalate a consumer complaint (Order id: 3498227404 (30, Sep 2021) Zomato is derived the food with leakage. was last modified: October 2nd, 2021 […]

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Ordered a Veg food Received a Non Veg Food

Posted on by Consumer Court
Name of Complainant Rahul CHauhan
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We are a pure vegetarian Family . I have ordered a Veg Kaju Paneer Biryani for my parents from BIRYANI ON WHEELS, (Address :- 94, Ring Rd, Scheme Number 94 B, Vijay Nagar, Indore, Madhya Pradesh 452010 ) via Zomato application. THey have provided us a non veg biryani my mother who is a pure […]

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Refund not done

Posted on by Consumer Court
Name of Complainant Sesi Rekha
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We have ordered from a restaurant in swiggy. Order did not deliver and delivery person did not contact us. But they are saying delivery person was not able to reach us and deducted 588Rs as cancellation charges. Refund not done was last modified: October 2nd, 2021 by Consumer Court

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Zomato doesn’t agree to refund after sending less items than ordered

Posted on by Consumer Court
Name of Complainant Ayashkanta Roy
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered half dozen chicken wings where as it came with only 3 When asked zomato for a refund they claimed that half a dozen is not supposed to be 6 Zomato doesn’t agree to refund after sending less items than ordered was last modified: October 2nd, 2021 by Consumer Court

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Stale Onions served in restaurant

Posted on by Consumer Court
Name of Complainant Gowtham
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I recently went to a restaurant named “synergy” in Vijayawada. we have ordered Rashmi Kebab for which the ONION salad served is spoiled and rotten. Stale Onions served in restaurant was last modified: October 2nd, 2021 by Consumer Court

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fraud and cheating

Posted on by Consumer Court
Name of Complainant VANANI HARDIK MANAHARBHAI
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir My name is vanani hardik manaharbhai and my contact number is 9998993864.My location is surat, Gujarat, india Whenever I purchase karma membership at a time your person ( swapnil bhai – 7016509860 and firoz bhai – 9920717632) give me offer at 30 nights with zero maintenance charge at 3 years and then after […]

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Wrongly Charged Cancellation Fee

Posted on by Consumer Court
Name of Complainant RATNA CHATTERJEE
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Sir / Madam, I am writing to you to raise an issue about Online Food Ordering The issue that I have experienced was: After being a customer since 2014 today’s incident has made me rethink using your services in the near future. The customer support executives simply mishandled my situation. I had made an […]

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Zomato Company: Delivery and Right to Safety

Posted on by Consumer Court
Name of Complainant Sahib Malhotra
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 23 September ordered food but never received my order because delivery guy marked it delivered by sitting somewhere else. I called him but phone was off and no support from zomato team too. When I contacted delivery guy next morning again delivery guy told me he has handed over has ID to someone else […]

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