Complaints Regarding Hotels & Restaurants

Refund not done

Name of Complainant Sesi Rekha
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We have ordered from a restaurant in swiggy. Order did not deliver and delivery person did not contact us. But they are saying delivery person was not able to reach us and deducted 588Rs as cancellation charges. Refund not done was last modified: October 2nd, 2021 by Consumer Court

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Zomato doesn’t agree to refund after sending less items than ordered

Name of Complainant Ayashkanta Roy
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered half dozen chicken wings where as it came with only 3 When asked zomato for a refund they claimed that half a dozen is not supposed to be 6 Zomato doesn’t agree to refund after sending less items than ordered was last modified: October 2nd, 2021 by Consumer Court

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Stale Onions served in restaurant

Name of Complainant Gowtham
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I recently went to a restaurant named “synergy” in Vijayawada. we have ordered Rashmi Kebab for which the ONION salad served is spoiled and rotten. Stale Onions served in restaurant was last modified: October 2nd, 2021 by Consumer Court

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fraud and cheating

Name of Complainant VANANI HARDIK MANAHARBHAI
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
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Dear sir My name is vanani hardik manaharbhai and my contact number is 9998993864.My location is surat, Gujarat, india Whenever I purchase karma membership at a time your person ( swapnil bhai – 7016509860 and firoz bhai – 9920717632) give me offer at 30 nights with zero maintenance charge at 3 years and then after […]

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Wrongly Charged Cancellation Fee

Name of Complainant RATNA CHATTERJEE
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Sir / Madam, I am writing to you to raise an issue about Online Food Ordering The issue that I have experienced was: After being a customer since 2014 today’s incident has made me rethink using your services in the near future. The customer support executives simply mishandled my situation. I had made an […]

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Zomato Company: Delivery and Right to Safety

Name of Complainant Sahib Malhotra
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 23 September ordered food but never received my order because delivery guy marked it delivered by sitting somewhere else. I called him but phone was off and no support from zomato team too. When I contacted delivery guy next morning again delivery guy told me he has handed over has ID to someone else […]

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Rude behavior of swiggy delivery boy

Name of Complainant Gagan Gupta
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Rude behavior of delivery boy order #115725036616. This is regarding what I felt after facing the rude behavior if the delivery boy. The delivery boy was acting in such a filthy manner that it was intolerable. I was feeling unsafe as I was aloan in the house. He was giving threats to me while asking […]

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Broken box of food item received

Name of Complainant Sonal Kala
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered icecream from NIC store, via zomato, when I received it box was totally broken and leaking. I spoke to zomato multiple however they are not ready to accept their fault Broken box of food item received was last modified: September 26th, 2021 by Consumer Court

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bad quality of food

Name of Complainant Ravikiran
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i have ordered food from zomato the food is smelling and not cooked well, it leads to vomits for me because of bad quality bad quality of food was last modified: September 26th, 2021 by Consumer Court

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Non veg Burger delivered instead of Veg

Name of Complainant Chandrika Pathai
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Ordered Veg Crispy double patty burger and Chicken burger was delivered. Paper bag of order was totally wet and delivered half an hour late. Non veg Burger delivered instead of Veg was last modified: September 26th, 2021 by Consumer Court

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