Complaints Regarding Hotels & Restaurants

Wrongly Charged Cancellation Fee

Name of Complainant RATNA CHATTERJEE
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Sir / Madam, I am writing to you to raise an issue about Online Food Ordering The issue that I have experienced was: After being a customer since 2014 today’s incident has made me rethink using your services in the near future. The customer support executives simply mishandled my situation. I had made an […]

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Zomato Company: Delivery and Right to Safety

Name of Complainant Sahib Malhotra
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 23 September ordered food but never received my order because delivery guy marked it delivered by sitting somewhere else. I called him but phone was off and no support from zomato team too. When I contacted delivery guy next morning again delivery guy told me he has handed over has ID to someone else […]

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Rude behavior of swiggy delivery boy

Name of Complainant Gagan Gupta
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Rude behavior of delivery boy order #115725036616. This is regarding what I felt after facing the rude behavior if the delivery boy. The delivery boy was acting in such a filthy manner that it was intolerable. I was feeling unsafe as I was aloan in the house. He was giving threats to me while asking […]

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Broken box of food item received

Name of Complainant Sonal Kala
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered icecream from NIC store, via zomato, when I received it box was totally broken and leaking. I spoke to zomato multiple however they are not ready to accept their fault Broken box of food item received was last modified: September 26th, 2021 by Consumer Court

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bad quality of food

Name of Complainant Ravikiran
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i have ordered food from zomato the food is smelling and not cooked well, it leads to vomits for me because of bad quality bad quality of food was last modified: September 26th, 2021 by Consumer Court

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Non veg Burger delivered instead of Veg

Name of Complainant Chandrika Pathai
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Ordered Veg Crispy double patty burger and Chicken burger was delivered. Paper bag of order was totally wet and delivered half an hour late. Non veg Burger delivered instead of Veg was last modified: September 26th, 2021 by Consumer Court

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Fraud By Zomato

Name of Complainant Md Anas
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have orders a food from Zomato but that food was stale and a foul smell was coming from it . I have complaint about it but they said that they can’t refund my amount Fraud By Zomato was last modified: September 26th, 2021 by Consumer Court

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Money was deducted from my Google pay account

Name of Complainant Raheem Mohammed Abdul
Date of ComplaintSeptember 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Money was deducted from my Google pay account (₹693) but order was not placed by KFC Money was deducted from my Google pay account was last modified: September 25th, 2021 by Consumer Court

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Insulting nature of member ship negotiation manager

Name of Complainant Jay Joshi
Date of ComplaintSeptember 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have call for such party because i have purchase new Tata nexon car..venue is reddision hotel gandhidham. First they have not clear their agenda. And after getting membership offers, i denied to purchase it. But they still negotiate and so on. After this all tries from their side to convince me to purchase this […]

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Unhealthy food deliver

Name of Complainant Astha shukla
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered pav bhaji. It was very tasteless. Pav was very tight and smelling very bad. Bhaji was also tasteless. Then I complaint to customer care, they are offering 100 off in next order but I will never order from Zomato. So I want full refund against order and they can also pick up […]

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