Complaints Regarding Hotels & Restaurants

Refund or Replacement

Posted on by Consumer Court
Name of Complainant Sahil
Date of ComplaintAugust 15, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi team , This is in regards to my purchase from zomato. I have been asked by Zomato cx support and domino’s store as well. They said I’ll be getting the refund or another order next morning but they didn’t even care to contact me back I’ve tried multiple times but only chat bot then […]

Read More...

Very unhygienic room, broken bed

Posted on by Consumer Court
Name of Complainant Tushar
Date of ComplaintAugust 15, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am utter dissapointed on the way I got treated in hotel, definitely not a 3 star hotel, fucking not even a 1 star hotel I paid 3k without breakfast which is ok if we compare nearby Very unhygienic room, broken bed was last modified: August 15th, 2022 by Consumer Court

Read More...

BOOKING CANCELLED JUST BEFORE JOURNEY STARTING

Posted on by Consumer Court
Name of Complainant GULSHAN KUMAR
Date of ComplaintAugust 15, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

SMS RESIDENCY KODAIKANAL HAS CANCELLED MY BOOKING JUST BEFORE MY JOURNEY STARTED LIVING US IN UNBEARABLE PAIN AND AGONY. MANAGER NAME IS MR. THOMAS HAVING MOBILE NUMBER 9566422434. BOOKING CANCELLED JUST BEFORE JOURNEY STARTING was last modified: August 15th, 2022 by Consumer Court

Read More...

Hotel denied check in

Posted on by Consumer Court
Name of Complainant Kuldeep singh dinkar
Date of ComplaintAugust 15, 2022
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Sir/Madam We booked a hotel in akshi retreat Rishikesh(booking id-HTLDNAQAY47HYZ9J) on 13 aug 2022 While we reached to property for check in ,they denied checkin saying property rejected booking and there is no information provided by them for cancellation and this very bad situation for us as there is 9:30pm and I tried to […]

Read More...

Fraudulent hotel room booking by OYO Rooms / Agoda.com

Posted on by Consumer Court
Name of Complainant Rachana Sohoni
Date of ComplaintAugust 15, 2022
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked a room for my employee in OYO Rooms hotel Om Sai Residency, Marol, Mumbai via agoda.com, with check in on 13th Aug & check out on 14th Aug. I received the booking confirmation. The booking ID was 740082640 and member ID was 274980657. When my employee presented himself in the hotel, the hotel […]

Read More...

Booked hotel based on images and description but it doesn’t match

Posted on by Consumer Court
Name of Complainant D j shah
Date of ComplaintAugust 15, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, Photos and services from Agoda application was completely different from actual location’s reality After playing this much amount if we cannot even get hygienic hotel that js unexpected I am attaching photo of toilet which is worst than comman/local toilet, it’s with bad odour and uncleaned. Also some construction work is going on at […]

Read More...

Oyo

Posted on by Consumer Court
Name of Complainant Anuj
Date of ComplaintAugust 13, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked 3 rooms at hotel kohinoor residency , pune thorough Oyo app , I paid amount rs 2274 complete online. After sometime booking confirmed but asking for payment of rs 3066 and check in denied , after contact customer care no joy , they said that could be problem of Oyo app. Oyo was […]

Read More...

We have charged by the restaurent for water bottle more than mrp

Posted on by Consumer Court
Name of Complainant Avnish shukla
Date of ComplaintAugust 12, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We have visited purple martini on 12th aug 2022. Here they have charged water bottle more than the mrp. Mrp is mention 20 rs. And they have charged for 60 rupees. We have charged by the restaurent for water bottle more than mrp was last modified: August 12th, 2022 by Consumer Court

Read More...

Fraud by Zomato

Posted on by Consumer Court
Name of Complainant Abhishek Sharma
Date of ComplaintAugust 12, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

One of the most disgusting services ever experienced on Zomato. I ordered from a restaurant some pantries for Rs 393 and order ID is 4257212758 and updated the address properly which was confirmed by Zomato. Now, when the delivery guy called me, said he was at the wrong location and told me to pay for […]

Read More...

Order cancelled by rider and money not refunded

Posted on by Consumer Court
Name of Complainant Rahul kaswankar
Date of ComplaintAugust 11, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have order a cake from cake factory on 6th aug 2022 against order number 4248553722. Which was not delivered and cancelled by delivery partner of Zomato and they haven’t refund my money , they have updated the status that they have to compensate restaurant partener for the order placed . Order cancelled by rider […]

Read More...