Hotel denied check in

Name of Complainant Kuldeep singh dinkar
Date of ComplaintAugust 15, 2022
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Kuldeep singh dinkar:

Dear Sir/Madam
We booked a hotel in akshi retreat Rishikesh(booking id-HTLDNAQAY47HYZ9J) on 13 aug 2022
While we reached to property for check in ,they denied checkin saying property rejected booking and there is no information provided by them
for cancellation and this very bad situation for us as there is 9:30pm and I tried to contact goibibo support but no response provided by Goibibo.

Image Uploaded by Kuldeep singh dinkar:

Hotel denied check in

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