Complaints Regarding Hotels & Restaurants

grand sheraton hospitality service , lajpat nagar , ADDRESS I-84A, Level-2, Lajpat Nagar 2 Central Market, New Delhi- 110024

Posted on by Consumer Court
Name of Complainant Darpee Chaudhary
Date of ComplaintNovember 16, 2025
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

They are big fraudsters. I took a plan of one lakh ten thousand at RAMADA Aligarh , but no booking through them ever became a reality, and no one even responds to the phone calls or emails we send. Only at once do they revert with their associated properties, but the amount they asked as […]

Read More...

Delayed delivery by 90 min by Eatclub

Posted on by Consumer Court
Name of Complainant Aravind
Date of ComplaintOctober 26, 2025
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

The order has been delayed by 90 min and still no proper response why it was delayed. Delayed delivery by 90 min by Eatclub was last modified: October 26th, 2025 by Consumer Court

Read More...

Mislead while making the booking by saffron stays

Posted on by Consumer Court
Name of Complainant Rahul Jawaharani
Date of ComplaintOctober 6, 2025
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

While booking the villa we enquired about all the house rules and we where told that hookah is allowed on outdoor area of the villa but not indoors and also that we can have some outside food. But one day before our arrival to villa we where messaged that we cannot bring any hookah or […]

Read More...

Zomato App, incorrect order–Ordered Veg Pizza and Delivery agent delivered non veg pizza

Posted on by Consumer Court
Name of Complainant NITESH DUBEY
Date of ComplaintOctober 5, 2025
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Used Zomato App and ordered Veg Pizza from Oven Story Pizza restaurant but they delivered non veg pizza when i urge with the delivery agent that Pizza is non Veg(Red Box), he said Sir this is Veg Pizza and he lost his temper, started argument in the middle of street/night and i guess he was […]

Read More...

Non veg food delivered in place of vegetarian order.

Posted on by Consumer Court
Name of Complainant Niharika Ruhela
Date of ComplaintOctober 5, 2025
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi , i am vegetarian hence i ordered veg meal for me but instead of veg food i have received non veg meal (chicken gravy and pieces). I have all the proofs regarding the same pics and video. Non veg food delivered in place of vegetarian order. was last modified: October 5th, 2025 by Consumer […]

Read More...

Delayed orders and inaccessible customer support on Eat Club

Posted on by Consumer Court
Name of Complainant Arjun Nambiar
Date of ComplaintOctober 4, 2025
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have been facing repeated delays with my food orders placed through Eat Club, and no reasons or updates are provided about the delays. When I try to contact customer support, the in-app chat does not allow me to type messages. It only shows automated responses, making it impossible to raise my concern. Additionally, there […]

Read More...

Delayed delivered and wrong delivery earlier with no call or chat support or cancel option

Posted on by Consumer Court
Name of Complainant Bhushan Balmukund Sharma
Date of ComplaintOctober 4, 2025
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered my food – Paneer Rice Bowl (Order Number #XNAJIJT) it should be delivered by 20-30 min its almost 1 hour not dilivered. not assigned. no one to contact. no mobile or chat support. just standard answer. no option to cancel. Pathethic once they provide me chicken salad instead of paneer salad i […]

Read More...

Complaint about full refund

Posted on by Consumer Court
Name of Complainant Ritesh tathare
Date of ComplaintOctober 4, 2025
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Yesterday I cancelled a order from restuarant and restaurant was okay with cancelling the order still zomato fined me for full payment cut I need full refund for cancelled order Complaint about full refund was last modified: October 4th, 2025 by Consumer Court

Read More...