zomato

Rice is not boiled

Posted on by Consumer Court
Name of Complainant Manisha parekar
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order 4848027338 placed on 1st May from zomato but the food is not boiled I have contacted the customer care through chat and informed then either cancel or replace but the executive said both not possible and ended the chat very rudly I have sent the video of food also. Rice is not boiled […]

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Zomato made me stay hungry all night

Posted on by Consumer Court
Name of Complainant Amaan Attar
Date of ComplaintMay 1, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have ordered a roll from fados using Zomato app. I placed the order at around 12 am and the order was accepted. It said that they will deliver the order in 1 hour. After waiting for 1 hour i have contacted Zomato and I was assured that it will be delivered in 10 minutes. […]

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Zomato did not deliver order even after payment

Posted on by Consumer Court
Name of Complainant Neelesh
Date of ComplaintMay 1, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Zomato did not deliver order even after paying first. Order was confirmed and after an hour when i started inquiring, delivery Partner said order not received and restaurant said order sent. After 1.5 hrs and several chats, Zomato agent on chat simply saying that order is being cancelled and i will get refund. Is there […]

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Payment completed but order not placed

Posted on by Consumer Court
Name of Complainant Garima
Date of ComplaintMay 1, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed an order from zomato throught UPI . The status of my order was completed but the order didnot. I tried to ask the customer service but the bots keep replying and there was no way to actually talk to a customer care executive. The amount of my order has not been refunded yet. […]

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Zomato id terminated please open

Posted on by Consumer Court
Name of Complainant Waseem Alam
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

सर मैं पिछले साल से मा ओन फेम ज़ोमैटो के लिए एक डिलीवरी पार्टनर के रूप में नैतिक रूप से काम कर रहा था। बार-बार रद्द होने के कारण मेरी जोमैटो आईडी समाप्त कर दी गई है। 3 महीने से ज्यादा हो गए हैं मैं अपनी प्यारी नौकरी से दूर था। सर मैं डीपी के […]

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Order not delivered

Posted on by Consumer Court
Name of Complainant Suman
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I have ordered from Zomato. App is showing as order delivered. I didn’t receive the order. I have called Zomato multiple times but there is no response Order not delivered was last modified: April 29th, 2023 by Consumer Court

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Order #22902749 partially delivery

Posted on by Consumer Court
Name of Complainant Prithviraj Kumar
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

In order 22902749 there were 2 items . How ever only order ( mutton biryani) was delivered and the other mutton sukka was not delivered. When complaint to chat ,they told me to drop email When dropped email for 48 hours there is no response. This shows that Zomato is saying that i will cheat […]

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