zomato

Zomato Complaint: Incorrect order received and no response for chat and email

Posted on by Consumer Court
Name of Complainant Mohammed Mohideen
Date of ComplaintSeptember 12, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered a food on 6th of sept in zomato application and received an incorrect item. I raised a query in Zomato chat app thrice but no response. Eventhough i raised this concern via email as well but still i have not received any response from them. My order num is 1499857570. My email […]

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Zomato delivered a non-veg dish to pure vegetarian

Posted on by Consumer Court
Name of Complainant Aakriti Jain
Date of ComplaintSeptember 11, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi I wanted to file a complaint against Zomato.com. I am a pure Jain vegetarian and ordered a “Special Veg Platter Tossed In Chef Special Secret Sauce” from Schezwan Chef Building **, Aditya Mall, Near SRS Ticket Counter, Indirapuram, Ghaziabad. Guess what my worst nightmare came true and instead of vegetarian, I end up receiving […]

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Ordered my food. Unable to reach out delivery employee and no proper response from csr

Posted on by Consumer Court
Name of Complainant Siddiq
Date of ComplaintSeptember 11, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Ordered placed and not delivered. Food is picked up zomato employee but not delivered. I have paid 196 rupees Ordered my food. Unable to reach out delivery employee and no proper response from csr was last modified: September 11th, 2019 by Consumer Court

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I ordered once and paid thrice

Posted on by Consumer Court
Name of Complainant santhosh
Date of ComplaintSeptember 10, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered a shawarma in an hotel and in the payment option i selected google pay. The amount showed 90 and selected option pay in gpay..it showed transaction failed and i clicked upon retry option in gpay.again it resulted as transaction failed . so after 5 mins i ordered it with cash on delivery. Then […]

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I lost money from my account.(800AED)

Posted on by Consumer Court
Name of Complainant Ajith
Date of ComplaintSeptember 10, 2019
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

I have lost 800 AED from I account.currently am in UAE and Am not using zomato app.when I check with the bank statement, all the transaction has been done from India(Pune and Delhi)by zomato media pvt ltd. Bank: Liv card powered by NBD   I lost money from my account.(800AED) was last modified: September 10th, […]

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Received wrong order

Posted on by Consumer Court
Name of Complainant ABHILASH
Date of ComplaintSeptember 9, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i hav ordered jeera rice and chilli fried rice. received a paneer dish instead of chilli fried rice. And got nothing support from restaurant. I very much hungry at this time. No customer support from zomato. Received wrong order was last modified: September 9th, 2019 by Consumer Court

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Instead of veg, non veg food is delivered

Posted on by Consumer Court
Name of Complainant Sonali sharma
Date of ComplaintSeptember 9, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This incident happened in half an hour 1st order placed successfully 2nd order payment failed but deducted frm my account 3rd order placed received but its wrong order.. i m vegetarian and they send me non veg food nd customer people are not even sending me the contact number of there seniors.. its ganapati festival […]

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Zomoto cheated me

Posted on by Consumer Court
Name of Complainant Mohan kumar
Date of ComplaintSeptember 8, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomoto without delivering food to me they have marked me that they already delivered food to me  in their app i asked for refund they said thatvthey wont refund kindly do me needdul Zomoto cheated me was last modified: September 8th, 2019 by Consumer Court

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orders

Posted on by Consumer Court
Name of Complainant amit dhingra
Date of ComplaintSeptember 7, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

THIS MESSAGE IS FOR MR. DEEPIDER GOYAL IN ZOMATO. ==================================================   I am a ZOMATO GOLD member.   My daughter ordered with following details   order no          1754043778 date                 06-september-2019 time                10:33 am restaurant        Burger King at DT City centre Mall, MG Road, Gurgaon to deliver at      M15/2, First Floor, DLF phase 2, MG Road, […]

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